A superior salesperson with over 10 years of experience and $10M in sales, knowing the importance of building long-lasting customer relationships while exceeding all sales goals. Proponent of using empathy and assertiveness in closing a deal. Problem-solver who is willing to take on added responsibilities to meet team goals. Seeking a Tech sales role to display these traits and grow within an accomplished sales organization. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Hi, I’m
Cretelia Leshae Harris
Humble,TX
Summary
Overview
16
years of professional experience
Work History
Pourtastic
Beverage Brand Ambassador
01.2023 - Current
Job overview
- Promote one or more brands of alcohol at selected events to sell out inventory
- Represent the brands, explain product details, and promote awareness to potential new customers
- Prepare and serve samples of drinks, actively discuss products, check guest identification, and generate reports for the company
- Maintain training and certification for promoting alcoholic drinks
- Stay up to date with trends in the industry.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Nu Uplifting Rays Consulting
Residential General Contractor
06.2021 - 08.2022
Job overview
- Ensured a quality build within the quoted timeframe
- Managed subcontractors and labor related to the job
- Ordered materials related to the build and worked with the vendors to ensure the correct deliveries were taking place according to the timeline
- Maintained constant contact with wholesalers and supply stores to stock the site properly.
- Improved project efficiency by streamlining communication between subcontractors and clients.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Crown A Nation
Caregiver
03.2013 - 06.2021
Job overview
- Maintained a safe and comfortable home environment
- Communicated with medical professionals about the patient care plan
- Encouraged socialization and participation in community activities
- Kept proper care records, managed medication, and attended all medical appointments
- Provided bathing and dressing assistance
- Prepared meals and cleaned house when needed
- Provided care during transportation to and from all errands
- Maintained constant companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
AT&T Mobility
Sales Manager
02.2009 - 05.2013
Job overview
- Delivered engaging sales presentations to new clients and explained technical information to promote features
- Generated, tracked, and managed new leads that translated into referral business
- Monitored customer buying trends, market conditions, and competitors to achieve sales goals
- Grew sales and boosted profits by applying proactive management strategies and enhancing sales training
- Taught successful selling methods to team members and encouraged cross-selling to drive revenue
- Maintained customer relationships and found new ones by identifying needs and offering appropriate services
- Provided superior levels of customer service to facilitate smooth processes.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Credit Solutions
Finance Debt Specialist
05.2008 - 01.2009
Job overview
- Reviewed full credit reports from all three major bureaus and provided credit audits to potential clients
- Recommended various options to address their credit and/or debt concerns
- Demonstrated excellent sales skills including the ability to exceed all sales targets
- Maintained a high call volume to meet the demands of the busy environment
- Trained new team members on scripts, company services, and sales strategies
- Delivered exceptional customer service while maintaining a calm and professional demeanor.
- Managed a portfolio of clients, ensuring timely payments and maintaining excellent client relationships.
- Maintained detailed records of client interactions, ensuring accurate documentation of all transactions and communications.
Education
Comedy TABCHouston, TX
TABC License from TABC License
03.2022
University Overview
Richland Community CollegeDallas, TX
Associate of Arts from Associate in Arts
01.2008
University Overview
Skills
- Revenue Generation
- Business Growth
- Social Media Management
- Brand Awareness
- Customer Relations
- Customer Engagement
- Product Demonstration
Yoga, Weight Training, Nature Walks and Travel
Yoga, Weight Training, Nature Walks and Travel
Move Body to keep the Energy Flowing
Timeline
Beverage Brand Ambassador
Pourtastic
01.2023 - Current
Residential General Contractor
Nu Uplifting Rays Consulting
06.2021 - 08.2022
Caregiver
Crown A Nation
03.2013 - 06.2021
Sales Manager
AT&T Mobility
02.2009 - 05.2013
Finance Debt Specialist
Credit Solutions
05.2008 - 01.2009
Comedy TABC
TABC License from TABC License
Richland Community College
Associate of Arts from Associate in Arts