Creyuna Buckner
Jonesboro,GA
Summary
Demonstrates strong analytical, communication, and technological skills, with proven ability to quickly adapt to new environments. Eager to contribute to success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Merchandiser
Footprint Solutions
GA
05.2024 - Current
- General retail merchandising.
- Carefully and neatly place EAG security tags on categorized items.
- Remodel/organize gift card planograms.
- Assist store managers with numerous tasks.
Telehealth Paraprofessional
APEX Family Healthcare Services
Remote
06.2024 - 01.2026
- Provide coping skills training to clients to enhance mental clarity and emotional regulation.
- Link clients to essential community resources, healthcare programs, and support networks.
- Assist in behavioral management strategies to promote healthier daily functioning.
- Collaborate with healthcare professionals to create and implement personalized care plans.
- Advocate for client needs to ensure access to appropriate services and opportunities.
- Foster strong relationships between clients and community partners to improve overall well-being.
- Support crisis intervention efforts with a calm, professional, and solution-focused approach.
Customer Support Representative
LiveOps
Remote
01.2023 - 05.2024
- Provided technical support to customers, ensuring prompt resolution of issues.
- Assisted customers with inquiries regarding Intuit TurboTax and healthcare services. Provided support to resolve issues and enhance user experience. Guided clients through troubleshooting processes to ensure satisfaction.
BOH Team Member/Delivery Driver
Chick-fil-A
Florida
05.2022 - 01.2023
- Open morning, lunch, and night shifts by providing customers with breakfast, lunch, and dinner.
- Prep meals, and help my team members with various tasks and catering orders.
- Engage with customers to build loyalty.
- Greeted customers, offered assistance in providing items, and had a positive attitude.
Corp Approved Task Team Member
JoAnn Fabric Store
GA
08.2020 - 04.2022
- Maintained cash office, retail, stock, cut, and learned different fabrics.
- Pack and ship orders.
- Interact with customers, and spoke with over 70 customer calls per day.
- Contribute to team success by completing jobs quickly and accurately.
- Boost customer experiences by delivering superior customer service, issue resolution, and merchandising.
- Educated staff on organizational mission and goals to help employees achieve success.
Package Handler
FedEx Ground
GA
08.2019 - 05.2020
- Worked in each department as facing, watched boxes, and ensured packages were correctly faced.
- Handle small shipments and unloaded/ loaded packages weighing 50 pounds or more.
- Read production orders, work orders, shipping orders, and requisitions to determine items to be moved, gathered, or distributed.
- Prepare pallets of boxes for easy transportation between customer and storage locations.
- Inspect incoming and outgoing shipments to verify accuracy and prevent errors.
- Use hand-held scanners and physical logs to track item movements accurately.
Teacher/Caregiver
Little Angels Daycare
GA
06.2019 - 07.2019
- Worked with youngest ages from infants to oldest ages, 10-year-olds.
- Provide safety, food, and supervision until each guardian picks up their child.
- We communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Work cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Human Resources Intern
Georgia Department of Corrections
GA
06.2018 - 07.2018
- Trained as a Human Resources Intern and learned to file, fax, scan, and transfer documents to various branches in facilities.
- Filed over 50 documents of paperwork, sorted and delivered mail, and maintained office organization.
- Drafted copy for documents, social media posts, and internal memoranda.
- Develop strong written and verbal communication skills.
Education
Bachelor's Degree - Psychology
Kennesaw State University
GA05.2023
Diploma - undefined
Mary Persons Highschool
GA05.2019
Skills
- Licensed Paraprofessional Support
- Coping Skills Instruction
- Community Resource Linkage
- Mental Clarity and Wellness Support
- Behavioral Management Strategies
- Crisis Intervention & De-escalation
- Client Advocacy and Empowerment
- Personalized Care Planning
- Collaboration with Healthcare Teams
- Trauma-Informed Practices
- Counseling
- CPR/CPI
- Customer Service
- Communication
- Interpersonal Skills
- Technical Competency
- Physical Ability
- Teamwork
- Attention to Detail
- Multi-tasking
- Microsoft Office Excel
- Microsoft Office Word
- Powerpoint
- Time-Management
- Team-Leader
- Warehouse Specialties
- Leadership
- Graphic Design Product
- Interpersonal Proficiency
- Punctual
- Fast Learner
- Adaptability
- Research Skills
- Data Entry
Certification
- CPI/CPR Training
- President’s List
- Dean’s List
- Cum Laude
- Hope and Pell/Zell Scholarships
- Key Club Representative
- Diploma of Education
- Psychology Bachelor’s Degree
Timeline
Telehealth Paraprofessional
APEX Family Healthcare Services
06.2024 - 01.2026
Retail Merchandiser
Footprint Solutions
05.2024 - Current
Customer Support Representative
LiveOps
01.2023 - 05.2024
BOH Team Member/Delivery Driver
Chick-fil-A
05.2022 - 01.2023
Corp Approved Task Team Member
JoAnn Fabric Store
08.2020 - 04.2022
Package Handler
FedEx Ground
08.2019 - 05.2020
Teacher/Caregiver
Little Angels Daycare
06.2019 - 07.2019
Human Resources Intern
Georgia Department of Corrections
06.2018 - 07.2018
Bachelor's Degree - Psychology
Kennesaw State University
Diploma - undefined
Mary Persons Highschool