Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Cris Manglona

Citrus Heights,CA

Overview

38
38
years of professional experience
1
1
Certification

Work History

Prep Cook

Olive Garden
08.2020 - 01.2022
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Line Cook

Smashburger
08.2020 - 01.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.

Cook

Grand Oaks Bingo Center
01.2022 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Communicated closely with servers to fully understand special orders for customers.

Behavioral Job Coach

Community Integrated Work Program
01.2023 - 01.2025
  • Reduced challenging behaviors by utilizing evidence-based interventions and techniques.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques and coordinating additional support resources.
  • Assisted clients in reaching their personal goals by providing ongoing support and encouragement.
  • Established rapport with clients through consistent communication and active listening skills.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of behavioral coaching.
  • Effectively communicated complex information about individuals' progress toward goals during team meetings or consultations.
  • Delivered high-quality service by consistently adhering to ethical guidelines outlined by professional organizations in the field of behavioral health.
  • Enhanced client progress by implementing personalized behavioral strategies and support plans.
  • Utilized creative problem-solving skills address barriers faced by clients, working collaboratively formulate solutions that promote success in meeting individual objectives.
  • Demonstrated flexibility adapting coaching approaches based on each person''s unique strengths challenges preferences building trust maintaining engagement throughout process.
  • Maintained detailed records of client interactions, ensuring confidentiality and compliance with industry standards.

Prep Chef

Romano’s Macaroni Bar and Grill
01.2022 - 12.2023
  • Contributed to a positive working environment through effective communication and teamwork practices.
  • Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
  • Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
  • Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.
  • Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
  • Ensured compliance with all health department regulations, resulting in consistently passing inspections with flying colors.
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
  • Coordinated with front-of-house staff to address any service-related issues promptly, contributing to overall guest satisfaction levels consistently maintained throughout tenure at establishment concerned hereunder henceforth therewithal.
  • Exhibited flexibility in adapting to menu changes and special event preparations as needed, ensuring a seamless dining experience for all guests involved therein.
  • Operated various kitchen equipment safely and effectively, minimizing accidents and downtime.
  • Assisted head chef in creating innovative menu items, resulting in increased customer satisfaction and repeat business.
  • Supported the head chef with developing seasonal menus, contributing creative ideas for new dishes.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Prepped daily menu items to quickly deliver upon request.

Mathematics Teacher

Guam Department Of Education
09.2000 - 07.2020
  • Collaborated with fellow math teachers on curriculum development, resulting in a more cohesive and comprehensive program.
  • Prepared and implemented lesson plans covering required course topics.
  • Provided meaningful math instruction to improve math skills of children.
  • Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques.
  • Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
  • Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
  • Consistently received positive evaluations from supervisors based on observation of instructional practices and impact on student learning.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
  • Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
  • Attended teacher conferences and workshops to stay abreast of new developments in math education.
  • Implemented various teaching strategies to accommodate diverse learning styles, ensuring accessibility of content for all students.
  • Developed assessment tools for monitoring student progress, allowing for targeted support and intervention where needed.
  • Mentored students on individual basis to help develop math skills.
  • Enhanced classroom engagement through interactive and collaborative activities, contributing to improved student outcomes.
  • Served on school-wide committees focused on improving academic performance, working collaboratively toward common goals.
  • Participated in professional development workshops to stay current on educational trends and best practices in mathematics education.
  • Provided additional support for students with special needs and learning disabilities.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.

Social Worker Assistant

Sanctuary Inc
08.2007 - 01.2017
  • Increased access to resources by building partnerships with local organizations that provide essential services.
  • Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
  • Transported children and families as directed by child welfare worker or visitation coordinator.
  • Empowered individuals by assisting them in setting realistic goals for personal growth and selfsufficiency.
  • Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
  • Aided clients in navigating complex systems such as housing assistance, healthcare, and employment services.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.
  • Enhanced client well-being by providing emotional support and guidance during difficult times.
  • Provided information on community resources, connecting clients with essential services and programs.
  • Improved family dynamics through mediation efforts aimed at resolving conflicts or addressing concerns.
  • Assisted in crisis intervention situations, providing immediate support and coordinating appropriate responses.
  • Supported social workers in case management tasks, streamlining processes and increasing efficiency.
  • Contributed to the development of outreach programs to increase community awareness of available services.
  • Protected clients' health information with strict protocols focused on controlling access to confidential information.

Sales Associate

Macy's West
07.1999 - 01.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Chief Administrative Officer

Commonwealth Utilities Corporation
06.1997 - 07.1998
  • Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
  • Established strong relationships with key stakeholders, ensuring alignment on goals and priorities.
  • Maintained internal accuracy and transparency controls in accounting and bookkeeping.
  • Facilitated professional development programs for staff, resulting in improved employee performance and increased job satisfaction.
  • Achieved organizational goals by effectively managing resources and aligning staff with strategic priorities.
  • Increased departmental efficiency through process improvements and streamlined workflows.
  • Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
  • Spearheaded successful fundraising campaigns that generated substantial revenue increases for ongoing projects or expansions.
  • Oversaw the development of new policies, procedures, and guidelines to ensure compliance with industry regulations and standards.
  • Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
  • Implemented innovative technologies to enhance communication and collaboration among departments, improving workflow efficiency.
  • Conducted scheduled review and evaluation of systems and processes to maintain efficiency and proficiency across enterprise.
  • Promoted collaborative and coordinated planning to achieve goals and objectives.
  • Exercised good judgment by employing contemporary management principles and supervisory practices.
  • Developed and tracked progress of annual operations budget of $[Amount].
  • Guided staff and provided opportunities for growth by encouraging creativity and ownership.

Adjunct Professor

Northern Marianas College
07.1997 - 06.1998
  • Taught [Area of expertise] courses, providing instruction to up to [Number] undergraduate students.
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Boosted class participation rates by fostering a positive and collaborative learning environment.

Generator Mechanic

US Army
07.1987 - 06.1992
  • Installed and maintained generator sets and equipment.
  • Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
  • Carried out inspections on over [Number] small and large capacity generators weekly.
  • Contributed to company growth, securing repeat business through excellent customer service and prompt response times.
  • Enhanced generator lifespan by conducting routine maintenance and inspections.
  • Safeguarded clients'' investments by performing warranty repairs according to manufacturer guidelines.
  • Streamlined inventory management with accurate documentation of parts usage and timely restocking efforts.
  • Increased reliability of generators by addressing complex electrical and mechanical issues effectively.
  • Ensured compliance with local regulations by maintaining up-to-date knowledge on electrical codes and standards.
  • Maintained a safe working environment through adherence to safety protocols during repairs and installations.
  • Gained trust from clients through transparent communication regarding repair estimates, timelines, and potential challenges during service calls.

Education

Master of Arts - Admin And Supervision

University of Guam
Mangilao, GU

Bachelor of Science - Public Administration

University of Guam
Mangilao ,GU
06-1997

High School Diploma -

James Lick High School
San Jose, CA
06-1987

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Kitchen organization

Certification

California Food Handlers Card 2024-2027

Applied Behavioral Analysis

Guam Teaching Certification 2003-2021

Affiliations

  • Veteran of Foreign Wars Post 4647

Timeline

Behavioral Job Coach

Community Integrated Work Program
01.2023 - 01.2025

Cook

Grand Oaks Bingo Center
01.2022 - Current

Prep Chef

Romano’s Macaroni Bar and Grill
01.2022 - 12.2023

Prep Cook

Olive Garden
08.2020 - 01.2022

Line Cook

Smashburger
08.2020 - 01.2022

Social Worker Assistant

Sanctuary Inc
08.2007 - 01.2017

Mathematics Teacher

Guam Department Of Education
09.2000 - 07.2020

Sales Associate

Macy's West
07.1999 - 01.2008

Adjunct Professor

Northern Marianas College
07.1997 - 06.1998

Chief Administrative Officer

Commonwealth Utilities Corporation
06.1997 - 07.1998

Generator Mechanic

US Army
07.1987 - 06.1992

Master of Arts - Admin And Supervision

University of Guam

Bachelor of Science - Public Administration

University of Guam

High School Diploma -

James Lick High School
Cris Manglona