Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
Developed pricing strategies tailored to individual clients based on their unique needs.
Maintained up to date records on shipments.
Reviewed customer orders regularly to ensure accuracy of order fulfillment process.
Created and implemented supply chain processes for efficient logistics operations.
Negotiated contracts with vendors to secure competitive prices while maintaining high quality standards.
Negotiated contracts and rates with suppliers to ensure optimal pricing structure.
Cold call 100 prospects daily
Integrated supplier networks and sustained multiple sources for supply items to drive reduced delivery times and transit costs.
Electronics Technician
US Navy Reserves (Part Time)
12.2024 - Current
Identified and diagnosed malfunctioning electronic components, systems, and equipment.
Performed preventive maintenance on systems to ensure optimal performance
Tested completed products to ensure compliance with safety regulations and industry standards.
Assisted in the development of training materials for personnel regarding the use of specific equipment.
Reviewed blueprints to determine electrical component and wiring locations.
Regional Sales Engineer
ReeR North America
11.2023 - 12.2024
Spearheaded the expansion of ReeR Safety products in the southern region and Mexico, consistently exceeding sales targets by employing strategic negotiation techniques derived Sales training
Developed and maintained strong relationships with key industry players, including panel shops and automation line builders, enhancing client engagement and satisfaction
Conducted detailed market analysis to identify and capitalize on emerging opportunities, effectively increasing market share and driving sales growth
Collaborated closely with engineering teams to tailor safety solutions, ensuring optimal alignment with client requirements and regulatory standards
Led training sessions for distributors and clients, improving product understanding and application, resulting in a significant increase in product adoption and customer loyalty
Sales Consultant
CSOKI Verizon
01.2022 - 12.2022
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Top Performer in 2022 with 3rd place in company sales
Electronics Technician
US Navy
11.2018 - 12.2021
Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
Monitored and tested equipment performance to diagnose and resolve problems.
Managed reactive repairs and emergency maintenance for varied electronic devices.
Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
Troubleshot and resolved equipment failures to reduce operational disruption.
Responded quickly to emergency calls, limiting electrical risk and equipment downtime.
Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
Assembled, tested and maintained components and systems for high-performing electronics.
Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
Sales Director
LA Fitness
07.2015 - 11.2018
Led a sales team to rank 1st out of 10 in market, consistently exceeding sales targets
Turned around an underperforming district by training representatives, recruiting top talent, and providing strategic direction
Implemented innovative strategies that elevated the district's market growth ranking from 10th to 1st within the region
Education
US Naval Electronics Apprentice Technical School - Communications, Radar Technology, troubleshooting, engineering and Networking
US Navy Apprentice Technical School
Multiple
12.2019
Current - Computer Science
Xavier University
Cincinnati, OH
Skills
Sales operations
Sales solicitation
Sales technique
Territory sales management
Sales process optimization
Sales calls
Sales and support
Sales closing support
Troubleshooting
Digital electronics
Electromechanical assembly
Equipment installation
Hardware diagnostics
Test equipment operation
Electronic circuit design
Electrical safety
Schematic reading
Bilingual fluency in Spanish
Certification
Neuro Encoding Specialist in Coaching and Presenting