CRIS WILLIAMS
Longview,WA
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Building Clerk/Accounts Payable
City of Kalama
Kalama, WA
03.2021 - Current
- Assisted with daily clerical tasks to maintain accuracy and efficiency in document processing.
Facilitated communication between departments, city planner, and plan review.
Supported processing of permit and planning applications for invoices and plan review.
Monitored permit inspections and issued certificates of occupancy.
Addressed code violations and dispatched compliance notices.
Engaged with the public at the front counter.
Processed payments for permits, utility fees, and city business expenses.
Managed mail processing.
Handled overnight payments for daily entry and reconciled daily tills while maintaining deposits and spreadsheets.
Entered city bills into the financial system for council approval and payment. - Planning Commission Secretary.
Sales Associate
Chicos FAS
Centralia, WA
02.2012 - Current
- Delivered exceptional customer service to enhance shopping experiences.
- Assisted customers in product selection, ensuring satisfaction and loyalty.
- Maintained visual standards by organizing merchandise displays effectively.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Office Administrator
Groundwater Partners
12.2018 - 10.2020
- Responsible for running the office by doing inventory of supplies and ordering/replenishing them as needed. Did payroll for employees. Responsible for accounts payable and monthly expenses, paid monthly invoices. Interacted with tribal members from Mohave Indian Tribe, Colorado Indian Tribe and Chemehuevi Indian Tribe to ensure comfort and safety on drilling/construction sites. Entered California state agency member information from Department of Toxic Substance Control and Department of Interior into tracking system for PG&E. Tracked employee, tribal monitor and state agency members in Traction system to ensure safety onsite. Provided transportation for tribal monitors, state agencies and regulated visitors to drilling/construction sites. Kept employee records for safety training and required certifications and ensured they were kept current to meet state and onsite regulations.
Community Development-Office Assistant
City of Winlock
01.2018 - 12.2018
- Successfully reviewed and processed an extensive range of building permits, enhancing the efficiency of commercial and residential projects. Fostered strong partnerships with Lewis County and Washington State officials, ensuring seamless regulatory compliance in building expansions. Effectively monitored state-issued grants, contributing to significant city infrastructure improvements. Proactively prepared materials for planning commission meetings, ensuring productive discussions and outcomes. Contributed to the comprehensive update of the five-year plan, aligning with strategic goals of the planning commission and city engineers. Engaged with contractors and businesses, resolving compliance issues and strengthening adherence to building ordinances.
Community Development Administrative Assistant
City of Napavine
03.2012 - 01.2018
- Managed the transition to a full-time role overseeing residential and commercial building permits, boundary line adjustments, and binding site plans. Collaborated with the Community Development Director on key initiatives such as city annexations and FEMA approvals related to state shorelines and flood zones. Coordinated with state agencies and city engineers to guarantee compliance with regulations across various projects.
Education
Diploma -
Kelso High School
06-1994
Skills
- Proficient in operating basic office equipment
- Composure in stressful situations
- Professional representation
- Commitment to continuous learning
- Polite customer interactions via phone
- Customer service excellence
- Cash management
- Administrative tasks
- File maintenance
- Document management
- Billing and coding
- Handling payments
Certification
Certified Permit Technician
Interests
I have three daughters and three grandchildren and come from a large family I enjoy spending time with them as often as possible I also enjoy travelling and seeing new places
Timeline
Building Clerk/Accounts Payable
City of Kalama
03.2021 - Current
Office Administrator
Groundwater Partners
12.2018 - 10.2020
Community Development-Office Assistant
City of Winlock
01.2018 - 12.2018
Community Development Administrative Assistant
City of Napavine
03.2012 - 01.2018
Sales Associate
Chicos FAS
02.2012 - Current
Diploma -
Kelso High School