I am a proactive, organized and responsible person, with excellent interpersonal relationships. I am a person with initiative and oriented towards teamwork. I have a strong gift of service for over 27 years.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Aisles Shopper Online
Hy-Vee
Perry, IA
11.2025 - Current
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Completed pickup and shopping orders for customers within local area.
Maintained a clean, organized work area to ensure customer satisfaction.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Processed transactions efficiently at the checkout counter.
Provided excellent customer service to enhance shopping experience.
Followed safety procedures while handling products and equipment.
Satisfied customers with quick, accurate service under tight deadlines.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
DoorDash Delivery Driver
DoorDash
Perry, IA
05.2024 - Current
Communicated effectively with customers to confirm orders and address concerns.
Navigated efficiently using GPS technology to optimize delivery routes.
Delivered food promptly to customers, ensuring satisfaction with service quality.
Maintained vehicle cleanliness and functionality for safe transportation.
Handled payment transactions securely using mobile payment systems.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Contacted customers prior to delivery to coordinate delivery times.
Resolved customers' complaints regarding products or services.
Administrative Assistant
Platino, S. A.
Guatemala, C. A., Guatemala
12.2015 - 02.2024
Cost Analysis for products Pricing.
Analysis, Validation and authorization of credit notes to the sales department.
Preparation and monitoring of the annual maintenance service schedule for the building's facilities.
Contact suppliers for services required for building maintenance.
Review and authorization of travel expenses from the product transportation department.
Coordinate with suppliers to carry out repairs or projects in the building and follow up in their implementation.
Assist the Administrative Manager in preparing annual budgets for the Administration Department.
Monitor the execution of the department's budget on a monthly basis.
Asist the Administrative Manager in the requested projects or tasks.
Commercial Coordinator
Plasticos Makilgar, S. A.
Guatemala, C. A., Guatemala
03.2008 - 03.2015
Created detailed quotes for new customer product requests to facilitate sales.
Engaged special company customers to enhance sales relationships.
Compiled sales balance reports for special customers to inform sales management decisions.
Monitoring purchase balances of special customers.
Coordinated with the production warehouse manager to establish the production schedule for the company's sales.
Participated in improvement projects within production warehouse to enhance operational processes.
Lawyer assistant
Law firm
Guatemala, C. A., Guatemala
01.1998 - 02.2012
Assisted attorneys in legal research and document preparation.
Welcomed clients, prepared legal documents, managed case files, and ensured timely processing of legal documents.
Managed case files and maintained client confidentiality effectively.
Coordinated communication between clients and legal staff promptly.
Receptionis Secretary
Producciones Metta Internacional, S. A.
Guatemala, C. A., Guatemala
03.2002 - 01.2008
Welcomed clients and visitors at reception, ensuring a friendly and professional atmosphere.
Managed incoming calls, directing them to appropriate departments efficiently.
Maintained organized filing systems for client documents and correspondence.
Managed incoming calls, assisted clients and suppliers, coordinated petty cash, organized manager schedules, prepared paychecks, and maintained employee benefits documentation.
Education
High School Diploma -
Escuela Nacional Central De Formacion Secretarial
Guatemala, C. A.
10-2017
Bachelor of Science The Degree of Business Administration - Administration And Finance
Universidad De San Carlos De Guatemala
Guatemala, C. A.
02-2012
Skills
Task management
Time management
Initiative
Accountability
Analytical thinking
Adaptability
Teamwork
Professional demeanor
Quick learner
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
CONDESO, Occupational risk prevention managment - November 2021
Platino, S. A., For their work and dedication for 5 years always seeking excellence in service - June 2021
Rio Frio, Tikimay, Platino, S. A., For her participation as Coordinator of the Bipartisian Corporate Committee on Occupational Health and Safety - 2023-2024
ITRALL- Platino, S. A., Leading High-Performance Organizations - August 2016
Universidad Rafael Landivar, Guatemala, Excel Proessional - December 2014
Association of Managers of Guatemala, Who is your client and why is it difficult? - August 2014
FIUSAC, AGEXPORT, Guatemala, Program Specialized in International marketing and Market Intelligence - May 2014
INTECAP, Guatemala, Excellence in Customer Service - February 2014
Timeline
Aisles Shopper Online
Hy-Vee
11.2025 - Current
DoorDash Delivery Driver
DoorDash
05.2024 - Current
Administrative Assistant
Platino, S. A.
12.2015 - 02.2024
Commercial Coordinator
Plasticos Makilgar, S. A.
03.2008 - 03.2015
Receptionis Secretary
Producciones Metta Internacional, S. A.
03.2002 - 01.2008
Lawyer assistant
Law firm
01.1998 - 02.2012
High School Diploma -
Escuela Nacional Central De Formacion Secretarial
Bachelor of Science The Degree of Business Administration - Administration And Finance