Crisalma Gonzalez
Union City,NJ
Summary
Versatile professional experienced in fostering effective communication and building strong relationships. Delivered results through adaptability and rapid learning capabilities, enhancing team productivity and engagement.
Overview
2
2
years of professional experience
Work History
Server/Waiter
Exquisite Staffing LLC.
New York, NY
11.2025 - Current
- Served food and beverages to tables promptly and accurately.: Bringing meals and drinks to the table promptly and accurately.
- Collected food and drink orders, accommodating dietary restrictions and preferences.: Listening carefully to food and drink requests, including any special dietary needs or modifications.
- Welcomed guests warmly at entrance, creating inviting atmosphere.: Welcoming customers with a friendly attitude and helping them feel comfortable.
- Maintained clean dining area by organizing tables and ensuring compliance with health standards.: Keeping tables tidy, resetting for new guests, and following health and safety standards.
Hollister Sales Associate
Hollister Co
East Rutherford, NJ
11.2025 - 01.2026
- Operated cash register with efficiency and accuracy to ensure smooth transaction flow.
- Assist customers with product inquiries and locate items as needed.
- Resolve basic customer concerns and escalate issues when necessary.
- Provide assistance to customers throughout their shopping experience. - Greet customers warmly upon entering the store.
- Aided customers in finding products and answering their questions.
- Address customer inquiries and provide solutions. and escalate issues when necessary.
- Organize store environment to enhance customer shopping experience. - Keep counters, shelves, and displays tidy and organized.
- Restock merchandise as required.
- Ensure the store remains clean, safe, and welcoming for all shoppers.
Brand Ambassador
On Point Marketing
New Jersey
07.2025 - 11.2025
- Educated consumers on product features, benefits, and usage, enhancing customer understanding and engagement.
- Collaborated with marketing team to create strategies that increased brand visibility at events and promotions.
- Maintained a professional appearance and demeanor while representing the brand in public settings.
- Set up event booths and displays, ensuring visual appeal and alignment with branding guidelines to attract attendees.
Cashier/Customer Service
Hines Pharmacy
Union City, NJ
04.2025 - 06.2025
- Processed customer transactions with accuracy and efficiency, managing cash, credit cards, and electronic payments to enhance customer satisfaction.
- Delivered exceptional customer service by warmly greeting customers and promptly addressing inquiries or concerns to foster a positive shopping experience.
- Maintained cleanliness and organization of the checkout area, bagging items properly and restocking supplies.
- Maintained a clean and organized checkout area, ensuring proper bagging of items and timely restocking of supplies to support smooth operations.
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals.
Pet Shop Worker
Alex pet shop
Union City, NJ
02.2025 - 04.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Executed customer transactions with precision, ensuring seamless handling of cash, credit cards, and electronic payments.
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies.
- Recommended alternative products to enhance customer satisfaction when requested items were out of stock.
- Performed opening/closing duties including counting money in the register before/after shifts.
Store Employee
Jireh boutique
Union City, NJ
09.2024 - 01.2025
- Maintained an orderly and appealing clothing section for customers.
- Managed store earnings to ensure accurate financial reporting
- Assisted customers by answering questions and providing product information.
Education
Esthetics -
Atelier Esthetique Institute of Esthetics
New York, NYHigh school diploma -
Union City High School
Union City, NJSkills
- Serving
- Food service
- Beverage service
- Dining area setup
- Food safety
- Cleaning
- Workspace cleaning
- Cash register
- Transaction processing
- Processing cash transactions
- Cash management
- Customer service
- Customer interaction
- Guest relations
- Inquiry management
- Conflict resolution
- Sales
- Retail sales
- Merchandising
- Stocking
- Time management
- Efficiency improvement
- Point of sale
- Point of sale systems
- Technical skills
- Computer operation
- Computer literacy
- Attention to detail
- Teamwork
- Interpersonal skills
- Host/hostess experience
- Front desk
- Restaurant experience
- Event coordination
- Model training
- Conflict management
- Satisfaction enhancement
- Basic math
- Math
- Card processing
- Packaging
- Retail environment
- Hospitality
- Technical skills
- Teamwork
- Computer literacy
- Card processing
- Packaging
- Restaurant experience
- Event coordination
Languages
- Spanish, Fluent
- English, Fluent
Personal Information
- Spanish, Fluent
- English, Fluent
Timeline
Server/Waiter
Exquisite Staffing LLC.
11.2025 - Current
Hollister Sales Associate
Hollister Co
11.2025 - 01.2026
Brand Ambassador
On Point Marketing
07.2025 - 11.2025
Cashier/Customer Service
Hines Pharmacy
04.2025 - 06.2025
Pet Shop Worker
Alex pet shop
02.2025 - 04.2025
Store Employee
Jireh boutique
09.2024 - 01.2025
Esthetics -
Atelier Esthetique Institute of Esthetics
High school diploma -
Union City High School