Crisandra McCarthy
North Pole,AK
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 7 years of relevant work experience to the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CERTIFIED MEDICAL ASSISTANT
Chief Andrew Isaac Health Center
Fairbanks, Alaska
08.2019 - Current
- Creates an open and inviting atmosphere to increase patient satisfaction and improve clientele base
- Schedules and coordinates paperwork for appointments and surgeries; determining the reasons for visits and coordinating with staff accordingly
- Escorts patients to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in the patient's chart.
- Administers medications; apply sterile dressings and reports observed symptoms, reactions, treatments, and changes in the patients' conditions.
- Coordinates labeling, delivery, and receipt of laboratory specimens and results; provides information and coordinates follow-up visits regarding laboratory results.
- Practices safety, environmental, and infection control methods
- Phlebotomy skills
- Clinical duties include adult and pediatric injections, EKG, nebulizer treatment, vision screening, spirometry, and dispensing medication per the provider's instruction
- Assists providers with procedures like IUD insertion/removal, Implanon insertion/removal, and cyst removal.
- Point of care testing that includes UA, rapid strep tests,UDS, random fingerstick A1C, and urine HCG
- Administrative duties are to refill medications per clinic protocol and perform patient follow-ups.
- Listens to voicemail, sets up and tracks patient referrals, obtain prior authorizations, completes patient forms/documents for the provider review, and follows up on abnormal results) and schedules for patients in provider panel referral appointments.
- Can complete, submit, and track Pharmaceutical Company Prescription Assistance Applications, send result letters to patients, operate, and maintain medical equipment according to manufacture instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine the purpose of visit, and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies insufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information, clarifying physicians' orders, answering questions thoroughly.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones, and filing.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Liaised with patients and addressed inquiries, appointment requests, and billing questions.
- Efficiently performed insurance verifications, pre-certifications, and pre-authorization functions.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
University Of Alaska Fairbanks
Fairbanks, AK
06.2017 - 08.2019
- Communicated clearly and effectively with patients to verify information, determine the purpose of visit, and record medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted preliminary patient evaluations measuring weight, temperature, and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Bachelor's in Nursing - Nursing Science
University of Alaska Anchorage
Anchorage, AK05.2022
Associate of Applied Science - Applied Science
Fairbanks, AK05.2012
Certificate in Medical Assisting Certificate in Medical/Dental Reception -
University of Alaska Fairbanks
Fairbanks, AK05.2012
Restaurant Operations Leadership Practices -
Hamburger University
1045 W Randolph St, Chicago, IL 6060704.2009
Skills
- Appointment Scheduling
- Multi-line Telephone System Operation
- Updating Medical Records
- Blood and Tissue Collection
- Social Perceptiveness
- Cleaning and Organizing
- Treatment Room Preparation
- Time Management
- Multitasking and Prioritization
- Problem Anticipation and Resolution
- Medication Administration
- Decision Making
- Critical Thinking
- Pharmacy Relations
- Routine Laboratory Testing
- Coordinating Drug Refills
- Operating EKG Equipment
- Examination Preparation
- Quality Control
- Vitals Collection and Documentation
- Electronic Charting
- Venipuncture Expertise
- Mathematical Reasoning
- Remote Video Conferencing
- Relationship Building
- Willingness to Learn
- Patient Relations
Certification
- CMA - Certified Medical Assistant
- Certified in Medical/Dental Reception
- Basic Shift Management Class
- Advanced Shift Management Class
- Effective Management Practices
- Restaurant Operations Leadership Practices
Certified Medical Assistant
Currently works at a family practice that requires both clinical and administrative skills. Clinical duties include adult and pediatric injections, EKG, nebulizer treatment, vision screening, spirometry, and dispensing medication per provider’s instructions. Also assists providers with procedures like IUD insertion/removal, implanon insertion/removal and cyst removal. Point of care testing that includes UA, rapid strep tests,UDS, random fingerstick A1C, and urine HCG. Administrative duties are to refill medications per clinic protocol, and perform patient follow-ups. Coordinates care (e.g. listens to voicemail, sets up and tracks patient referrals, obtain prior-authorizations, completes patient forms/documents for provider to review, and follows-up on abnormal results), and scheduling for patients in provider panel referral appointments. Can complete, submit, and track Pharmaceutical Company Prescription Assistance Applications, send result letters to patients, operate, and maintain medical equipment according to manufacture instructions.
Timeline
CERTIFIED MEDICAL ASSISTANT
Chief Andrew Isaac Health Center
08.2019 - Current
Certified Medical Assistant
University Of Alaska Fairbanks
06.2017 - 08.2019
Bachelor's in Nursing - Nursing Science
University of Alaska Anchorage
Associate of Applied Science - Applied Science
Certificate in Medical Assisting Certificate in Medical/Dental Reception -
University of Alaska Fairbanks
Restaurant Operations Leadership Practices -
Hamburger University