Tierney Hamm
Carlilse,IA
Summary
Demonstrated high motivation and attention to detail in delivering compassionate patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
The Iowa Clinic
Des Moines, IA
11.2012 - 01.2026
- Back office experience rooming patients, assisting in minor office procedures, and entering their information into EMR. Triaging patient phone calls. Cleaning instruments, and using an autoclave. Training new employees and directly working with management on improving work flows and process.
- Front office More recently I have been trained on Phreesia, and the process of checking in patients, collecting co-pays, and closing out the end of the day.
Penn Ave OB/GYN
Des Moines, IA
07.2011 - 09.2012
- Back office experience Rooming patients and putting their medical information into EHR(electronic health record). Drawing blood, setting up out patient testing, updating all of their health records, giving vaccines, making referrals, and assisting in in-office procedures. While there I also ran the lab and made sure that it was up to code.
CIC Associates
Des Moines, IA
01.2010 - 07.2011
- Back office experience Rooming patients including gathering any information that the doctor will need prior to seeing the patients; that includes any reports that are needed like CT scans, biopsy reports, or lab results, updating medications, and completing vital signs on all patients. Doing travel vaccines, setting up appointments for patients like; CT scan, MRI’s, Ultrasounds, PET scans, CT guided biopsies, bronchoscopy’s, admitting patients to the hospital, and referrals to other doctors. Doing teaching on different types of inhalers, pulled PICC lines, and packing wounds.
Education
Associate of Science -
Hamilton
Urbandale, IASkills
Patient triage
- Electronic medical records
- Clinical procedures
- Patient intake processes
- Vital signs assessment
- Laboratory compliance
- Medical terminology
- Vaccine administration
- Referral coordination
- Appointment scheduling
- Phreesia system operation
- Health record management
- Billing and co-pay collection
- Communication skills
- Workflow optimization
- Team collaboration
- Patient education
Electronic health records
Vital signs assessment
Minor office procedures
Medical terminology
Phreesia software
Vaccine administration
Appointment scheduling
Referral coordination
Workflow optimization
Patient education techniques
Certification
- CMA - Certified Medical Assistant
- CPR Certified
Timeline
Certified Medical Assistant
The Iowa Clinic
11.2012 - 01.2026
Penn Ave OB/GYN
07.2011 - 09.2012
CIC Associates
01.2010 - 07.2011
Associate of Science -
Hamilton