Open To Work
Crisilyn Fonoti
Honolulu
Summary
Results-driven Dining Supervisor recognized for enhancing workflow efficiency and resident satisfaction. Expertise in team motivation and high-quality service delivery, ensuring exceptional dining experiences.
Dynamic professional with a strong background in dining supervision. Known for exceptional problem-solving skills and a commitment to high-quality service, effectively enhancing resident satisfaction and team performance.
Knowledgeable Supervising position with strong background in managing dining operations and ensuring exceptional guest experiences. Successfully led teams to improve service efficiency and maintain high standards in fast-paced environment. Demonstrated expertise in conflict resolution and staff training.
Experienced with leading dining operations to deliver exceptional guest experiences. Utilizes effective team management and training to maintain high service quality. Track record of resolving conflicts and optimizing operational efficiency.
Hospitality professional bringing wealth of experience in overseeing dining services and enhancing customer satisfaction. Known for fostering team collaboration and achieving operational goals thrive in dynamic settings. Possess strong organizational and communication skills along with commitment to high standards.
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Dining Supervisor
Arcadia Retirement Residence
Honolulu, HI
01.2016 - Current
- Supervised dining staff to ensure high-quality service and resident satisfaction.
- Coordinated meal service operations, optimizing workflow efficiency and resident experience.
- Trained new team members on dining protocols and customer service best practices.
- Implemented standardized procedures to improve food presentation and service consistency.
- Resolved resident concerns promptly, enhancing overall dining satisfaction and engagement.
- Managed inventory levels, ensuring timely ordering and availability of supplies for dining services.
- Conducted regular performance evaluations, providing constructive feedback to enhance team performance.
Site Coo
Kalihi Branch YMCA
Honolulu, HI
01.2004 - 08.2016
- Worked closely with the Program Director in implementing various activities for students ages who are elementary level aged students.
- Coordinated after-school programs, ensuring alignment with educational goals and student engagement.
- Developed schedules and activities to promote student learning and social interaction.
- Facilitated communication between parents, staff, and community partners to enhance program effectiveness.
- Trained and supervised staff in program implementation and best practices for child development.
- Coordinated training programs for staff, improving service delivery and member satisfaction levels.
- Mentored employees at all levels within the organization to support their professional development goals.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
Assistant Manager
McDonald's
Kaneohe, HI
06.1991 - 04.2004
- Trained new crew members on operational procedures and best practices.
- Oversaw daily operations to ensure team efficiency and adherence to safety protocols.
- Monitored inventory levels, coordinating with suppliers for timely restocking.
- Implemented process improvements that enhanced workflow efficiency across shifts.
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Education
Associate of Arts - Liberal Arts
American Samoa Community College
Pago Pago, AS05-1999
High School Diploma -
Faasao High School
Pago Pago, AS05-1989
Skills
- Team motivation
- Sanitation standards
- Food presentation
- Special events coordination
- Employee scheduling
- Problem-solving
- Menu planning
- Dining etiquette
- Time management
- Fine-dining expertise
- Teamwork and collaboration
- Customer service
Certification
- Certified CPR/FirstAid
Timeline
Dining Supervisor
Arcadia Retirement Residence
01.2016 - Current
Site Coo
Kalihi Branch YMCA
01.2004 - 08.2016
Assistant Manager
McDonald's
06.1991 - 04.2004
Associate of Arts - Liberal Arts
American Samoa Community College
High School Diploma -
Faasao High School