Summary
Overview
Work History
Education
Skills
Certification
CNA / First Aid
Timeline
Generic

Crislyn Conway

Vicksburg,MS

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Jackson Hinds Comprehensive Health Clinic

Front Desk Reseptionist
05.2023 - Current
  • Hired, trained and supervised employees to maintain team of high performers.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.

Bank Of America

Customer Service Represenative / Work From Home
02.2022 - 12.2022
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Assisted customers with completing required forms for opening and closing bank accounts.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Facilitated customer transactions, including deposits, withdrawals and transfers.

Help At Home

CNA/ PCA
01.2021 - 05.2021
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Education

High School Diploma -

Jefferson County High School
Fayette, MS
05.2021

Skills

  • Back Office
  • Leadership Development
  • Staffing Requirements
  • Administrative Support
  • Manage Records
  • Utilization Management
  • Orientation and Training
  • Cash Management
  • Scheduling

Certification

  • Certified CNA, Kaho Healthcare Training - Dec 2020

CNA / First Aid

I graduated from my cna class , and received my certificate.

I completed my first aid 

Timeline

Jackson Hinds Comprehensive Health Clinic

Front Desk Reseptionist
05.2023 - Current

Bank Of America

Customer Service Represenative / Work From Home
02.2022 - 12.2022

Help At Home

CNA/ PCA
01.2021 - 05.2021

High School Diploma -

Jefferson County High School

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Crislyn Conway