Crissia Guevara
302 40th St Union City,NJ
Summary
Dynamic Shift Manager at McDonald’s with a strong focus on customer service and employee training. Successfully enhanced workforce productivity through strategic scheduling and maintained optimal inventory levels. Proven expertise in cash handling and decision-making, ensuring efficient operations and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Manager
McDonald’s
5400 Bergenline Ave, West New York, NJ 07093
06.2021 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on operational procedures and quality standards.
- Managed inventory levels, ensuring optimal stock for high-demand periods.
- Implemented scheduling strategies to enhance workforce productivity during peak hours.
Education
High School Diploma -
Union City High School
2500 John F. Kennedy Blvd, Union City, NJ 07087Skills
Cash handling
Decision-making
Customer service focus
Employee training
Workplace safety
Accurate money handling
Opening and closing procedures
Inventory control
Timeline
Shift Manager
McDonald’s
06.2021 - Current
High School Diploma -
Union City High School