Crissie McCall
Decatur,GA
Summary
Highly motivated service professional with over 10 years of experience in customer service. Adept at integrating high-quality interpersonal communication skills. Demonstrated commitment to excellence as a recurring Dean's List Business undergraduate, maintaining a stellar 3.9 GPA.
Overview
23
23
years of professional experience
Work History
Front Desk Supervisor
ECONOMY HOTEL
01.2018 - Current
- Fill in when the manager is not available
- Check-in guest
- Manage checkouts
- Answer incoming calls
- Check audit packets
- Maintain cash drawer and cash drops
- Provide high-quality service to the guests
Manager
TUNEFIEN PRODUCTIONS
01.2011 - 01.2019
- Handled bookings and inquiries for all artists
- Developed and managed all contracts
- Met Budget requirements
Inventory Manager /Driver
Georgia Express Foods
01.2017 - 01.2018
- Manage supplies
- Place supply orders
- Pick up well-call orders
- Deliver site orders
Store Associate
Big lots
01.2016 - 01.2017
- Greet all customers upon entering the store
- Provide speedy and polite service at checkout
- Maintain tidiness of the store
Hair Stylist/Owner
Magic Hands
01.2005 - 01.2011
- Maintain inventory of supplies needed for styling demands
- Increase efficiency by acquiring sufficient information for appointments
- Develop new styles and techniques for cuts, trims, and styling hair
- Customers love the excellent customer service I displayed
Customer Sales Agent
TEL NET COMMUNICATION
01.2002 - 01.2004
- Worked directly with consumers via telephone, cold calling potential customers with local newspaper promotions and discounts
- Conducted courtesy calls to ensure deliveries and quality service
- Developed and ensured consistent monthly goals
Education
Bs - Business
Capella University
11.2024
Diploma -
Basix Knowledge Academy
Wayne Community Collage - Basic Skills / Life and Job Skills
Wayne Community Collage
Goldsboro high school -
Goldsboro high school
Skills
- Exceptional Customer Care
- Creative Problem Solving
- Interpersonal Communication
- Data analysis
- Time management
- Attention to detail
- Dedication & Commitment
Professional Achievement
- 15 years’ experience providing customer service, including management training
- Successfully gained knowledge of computers, which includes Microsoft Office and Excel
- Balance work and school while remaining focused on achieving long-term goals
Professionalattributes
- Integrity & Ethical Decisions
- Trainability/Adaptability
- Self-Motivation
- Flexibility
- Determination to Achieve
- Dependable
Quote
SUCCESS IS THROUGH DISCIPLINE, HARD WORK AND SERVICE TO OTHERS.
Timeline
Front Desk Supervisor
ECONOMY HOTEL
01.2018 - Current
Inventory Manager /Driver
Georgia Express Foods
01.2017 - 01.2018
Store Associate
Big lots
01.2016 - 01.2017
Manager
TUNEFIEN PRODUCTIONS
01.2011 - 01.2019
Hair Stylist/Owner
Magic Hands
01.2005 - 01.2011
Customer Sales Agent
TEL NET COMMUNICATION
01.2002 - 01.2004
Bs - Business
Capella University
Diploma -
Basix Knowledge Academy
Wayne Community Collage - Basic Skills / Life and Job Skills
Wayne Community Collage
Goldsboro high school -
Goldsboro high school
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