Crista Wolbert
La Leyenda Mexican Grill
Samson,Alabama
3
years of professional experience
Dedicated restaurant server skilled in delivering exceptional customer service and maintaining high standards of cleanliness and organization. Proven adaptability in busy settings, contributing to team success during peak rush hours while prioritizing order accuracy and customer satisfaction.
Work History
Restaurant Server
2 Years 11 Months- Greeted new customers upon entry, discussed specials of the day, took drink and appetizer orders.
- Checked customer IDs before serving alcoholic beverages to individuals.
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Contributed to team success by assisting fellow servers during peak rush hours, ensuring smooth operations.
- Kept server and station areas clean and stocked to increase efficiency while working tables.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Answered customers' questions, recommended items, and recorded order information.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted in training new servers on menu offerings and service protocols.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Efficient in fast paced rush hours.
Education
High School Diploma
- Extracurricular Activities: Chess Class
- Extracurricular Activities: Digital and Traditional Art
- Extracurricular Activities: Farm Work, care taking and raising of animals (chickens, ducks, geese, turkeys, rabbits, goats, pigs, dogs)
Skills
Order accuracy
Order procedure knowledge
Fast-paced efficiency
System organization
Fast-paced service
Menu knowledge
Sanitation practices
Server etiquette
Adaptability and flexibility
Price memorization
Menu pricing knowledge
Timeline
Restaurant Server
La Leyenda Mexican Grill
10.2023 - CurrentRead More
Rosewood Academy And Highschool
High School Diploma
Read More