Cristabel Barrera
Houston
Summary
Results-driven retail associate with a proven track record in customer service and sales support. Skilled in communication, product knowledge, and effective collaboration, contributing to improved customer experiences and team performance.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
Houston
05.2026 - 06.2026
- Assisted customers in selecting products based on individual preferences and needs.
- Navigated Walmart's online shopping system to fulfill customer orders efficiently.
- Communicated product availability and delivery options to enhance customer satisfaction.
- Collaborated with team members to improve service quality and customer experience.
- Developed product knowledge to inform customers about features and benefits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Satisfied customers with quick, accurate service under tight deadlines.
Store Associate
Spencer's Gifts
Houston
04.2026 - 05.2026
- Assisted customers in selecting gifts and merchandise during busy store hours.
- Maintained clean and organized sales floor to enhance customer experience.
- Collaborated with team members to achieve daily store goals and tasks.
- Demonstrated excellent customer service skills at all times.
- Provided cash register operations and handled customer payments.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed daily opening and closing procedures for store operation.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Described merchandise and explained use, operation and care.
Store Associate/Retail Cashier
Tienda El Salvador
Houston
03.2023 - 09.2025
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the store environment.
- Collaborated with team members to ensure smooth daily operations.
- Promoted store promotions and sales to enhance customer engagement.
- Resolved customer complaints and provided effective solutions promptly.
- Answered telephone to give callers store information and look up order details.
- Processed sales transactions accurately and efficiently at the cash register.
- Greeted customers in a friendly and professional manner.
- Resolved customer complaints in an efficient and professional manner.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Education
High School Diploma -
Texas Virtual Academy At Hallsville
Hallsville, TX06-2026
Skills
- Product knowledge
- Customer service
- Sales support
- POS system operation
- Cash register operation
- Problem resolution
- Team collaboration
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Digital Personal Shopper
Walmart
05.2026 - 06.2026
Store Associate
Spencer's Gifts
04.2026 - 05.2026
Store Associate/Retail Cashier
Tienda El Salvador
03.2023 - 09.2025
High School Diploma -
Texas Virtual Academy At Hallsville