Hi, I’m
Cristabelle Marasigan
Merchandising Assistant
Lake Villa,IL
Summary
Highly motivated and detail-oriented Merchandising Assistant with extensive customer service and retail sales experience. Adapts well to changing processes to meet business needs. Eager to learn and grow within the company.
Overview
11
years of professional experience
Work History
Jockey International, IncKenosha, WI
Merchandising Assistant
09.2015 - Current
Job overview
- Responsible for managing multiple categories and channels.
- Accurately enter all information required into PLM (Product Lifecycle Management) system.
- Maintain PLM system to provide 100% data integrity.
- Work collaboratively with cross-functional teams.
Jockey International, IncKenosha, WI
Consumer Care Representative
04.2012 - 09.2015
Job overview
- Effectively managed roughly 50-100 inbound and outbound phone calls daily.
- Recommended products to customers, thoroughly explaining details.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations.
Express Employment ProfessionalsKenosha, WI
Data Entry
05.2011 - 04.2012
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Investigated and resolved customer inquiries and complaints quickly.
- Helped large volume of customers every day with positive attitude and focus to provide 100% customer satisfaction.
- Documented and detailed calls and complaints using call center's CRM database.
Education
College of Lake CountyGrayslake, IL
Some College (No Degree) from Marketing
University Overview
- Certificate still in progress.
- Some college courses completed.
Grayslake Central High SchoolGrayslake
High School Diploma
06.2006
Skills
- Excellent Written and Verbal Communication
- Answering Customer Questions
- Complex Problem-Solving
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Adaptable to change
Timeline
Merchandising Assistant
Jockey International, Inc
09.2015 - Current
Consumer Care Representative
Jockey International, Inc
04.2012 - 09.2015
Data Entry
Express Employment Professionals
05.2011 - 04.2012
College of Lake County
Some College (No Degree) from Marketing
Grayslake Central High School
High School Diploma
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