Cristal Adame

• Provided emotional support, encouragement, and guidance to clients and families.
• Helped maintain comfort and safety within residential setting.
• Listened closely, documented client behavior, and shared observations with clinical staff.
• Protected client confidentiality at all times.
• Collected and supervised urine analysis testing, with proper reporting and documentation.

• Entered medication records in centrally stored medication log and EMR.
• Completed intake assessments and consents with clients.
• Conducted patient rounds every 30 minutes.
• Recorded vital signs, including blood pressure, oxygen saturation, temperature, pulse, and respiration.
• Performed contraband checks and random room searches.
• Led groups, outings, and educational sessions.
• Transported clients to meetings and appointments.

• Followed all applicable regulations and ethical standards.
• Joined team meetings and training sessions as needed.

• Communicated clearly and built strong working relationships.
• Worked well in fast-paced environment.
• Applied knowledge of 12-step recovery model, including AA, CA, NA, and Alanon.
• Maintained professional ethics, boundaries, and patient confidentiality.
• Used EHR systems and basic computer skills with proficiency.
• Stayed organized, managed time well, and completed documentation accurately.
• Collaborated effectively with clinical staff and administration.
• Ability to maintain professional ethics, boundaries, and patient confidentiality
• Proficiency in electronic health records (EHR) systems and basic computer skills
• Strong organizational, time-management, and documentation skills
• Ability to collaborate effectively with clinical staff and administration

• Assist with client intake and assessment procedures.
• Enter and update client information in HMIS or electronic records.
• Maintain accurate and confidential client records.
• Observe individual and group counseling sessions.
• Learn and practice motivational interviewing techniques.
• Participate in staff meetings and case discussions.
• Assist with treatment planning and documentation under supervision.
• Help connect clients with community resources and support services.
• Provide support and encouragement to clients working toward recovery.
• Observe and learn about substance use treatment and recovery services.
• Complete required documentation and filing.
• Follow confidentiality, ethical, and workplace guidelines.
• Communicate professionally with clients, counselors, and other staff.
• Participate in training related to substance use, mental health, and recovery.

• Assist with client intake and assessment procedures.
• Enter and update client information in HMIS or electronic records.
• Maintain accurate and confidential client records.
• Observe individual and group counseling sessions.
• Learn and practice motivational interviewing techniques.
• Participate in staff meetings and case discussions.
• Assist with treatment planning and documentation under supervision.
• Help connect clients with community resources and support services.
• Provide support and encouragement to clients working toward recovery.
• Observe and learn about substance use treatment and recovery services.
• Complete required documentation and filing.
• Follow confidentiality, ethical, and workplace guidelines.
• Communicate professionally with clients, counselors, and other staff.
• Participate in training related to substance use, mental health, and recovery.

• Monitored premises to protect staff, property, and surrounding area.
• Recorded suspicious activity and shared reports with management for follow-up.
• Followed lawful procedures to protect staff, property, and surrounding area.
• Completed regular and random patrols around building and perimeter.
• Responded quickly and accurately during crisis situations.
• Kept composure under pressure to support calm, peaceful environment.

• Provided basic care for patients, including grooming, feeding, and hygiene support
• Provided assistance to patients during mealtime to ensure proper nutrition intake.
• Helping patients feel comfortable with their surroundings
• Supported patients in achieving daily objectives and enhancing their personal progress
• Maintained a balanced and orderly environment by delegating responsibilities among staff

• documented vital signs, including temperatures and height and weight measurements, to support accurate patient assessments
• taking and recording medical histories
• preparing patients and parents for examinations and medical procedures
• assisted physicians during examinations, ensuring smooth workflow and patient comfort
• Collected and prepared laboratory specimens, including vaccines and blood samples, for testing in a clinical environment.
• comforted children during procedures and addressed parents' questions, fostering a supportive environment

• Managed inventory of cleaning supplies and equipment, ensuring availability for daily operations.
• Maintained cleanliness in common areas and restrooms, contributing to high facility standards.
• Reported maintenance issues promptly to facilitate timely repairs and upkeep.
• Delivered exceptional customer service to visitors and staff, fostering a welcoming environment.
• Ensured compliance with safety protocols during all cleaning procedures for risk management.

• Recorded vital signs, including temperatures, height, and weight measurements.
• Collected and documented comprehensive medical histories for accurate assessments.
• Prepared patients and guardians for examinations and medical procedures.
• Assisted physicians during examinations to ensure efficient workflow.
• Collected laboratory specimens, administered vaccines, drew blood, and prepared medications.
• Established rapport with children to alleviate anxiety during procedures.
• Explained medical procedures to parents in clear, understandable terms.

• Groomed patients by combing hair, brushing teeth, and cleaning dentures to enhance personal hygiene and self-esteem.
• Shaved patients to uphold personal hygiene standards and promote comfort.
• Checked vitals: temperature, pulse, respiration, blood pressure; recorded findings on patient's chart.
• Facilitated patient meals to ensure nutritional intake and support overall health.
• Changed bedding and removed soiled materials for cleanliness.
• Helped patients acclimate to surroundings for comfort.

• Contacted private individuals by telephone to solicit sales for goods, enhancing outreach efforts

Facilitated sales for various goods and services through direct outreach.

• Explained products, services, and prices while addressing customer inquiries to facilitate informed purchasing decisions
• Recorded names, addresses, and reactions of prospects to track engagement and inform follow-up strategies

• Counted money in the cash drawers at the beginning of the shift to ensure that amounts were correct and that there was adequate change available. Calculated total payment, received during a time period, and reconciled total sales at the end of the shift
• Received and accurately processed all cash, check, credit and debit payments in a timely manner
• Answered customers’ questions, and provided information on procedures and company policies
• Provided excellent customer service by listening to customer complaints or concerns and addressing them immediately in a professional manner
• Worked under pressure and succeeded in meeting company deadlines and goals by processing all credit cards in a timely fashion
• Achieved company deadlines by processing credit card transactions efficiently under pressure.