Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cristal Alanis

Houston

Summary

Dynamic and dedicated professional with culinary knowledge and exceptional customer support skills, honed at Vinoteca poscol. Proven ability to enhance guest experiences through effective communication and adherence to sanitation protocols. Recognized for efficiently managing reservations and multitasking in fast-paced environments, ensuring satisfaction and loyalty among patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Server

Vinoteca poscol
Houston
11.2024 - Current
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Adhered to established sanitation standards at all times while serving food or drinks.
  • Ensured compliance with health and safety regulations.
  • Communicated effectively with kitchen staff regarding order status updates.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Managed multiple tasks simultaneously while providing excellent customer service.

Restaurant Hostess

Vinoteca poscol
Houston
08.2023 - Current
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

High School Diploma -

Furr High School
50 Mercury Dr
06-2023

Skills

  • Culinary knowledge
  • Order processing skills
  • Sanitation protocols
  • Customer support and conflict resolution strategies
  • Time efficiency

Languages

Spanish
Full Professional

Certification

  • OSHA (Occupational Safety and Health Administration)
  • Texas Alcoholic Beverage Commission
  • Texas Food Handler Safety

Timeline

Restaurant Server

Vinoteca poscol
11.2024 - Current

Restaurant Hostess

Vinoteca poscol
08.2023 - Current

High School Diploma -

Furr High School