Cristal Chiles
Forney,TX
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Baylor Scott & White Health
Rowlett, TX
06.2025 - Current
- Administered patient care, including vital sign measurement and medical history documentation.
- Assisted physicians during examinations, ensuring efficient workflow and patient comfort.
- Managed electronic medical records, ensuring accuracy and timely updates for patient information.
- Educated patients on treatment plans, medication usage, and health maintenance strategies.
- Coordinated scheduling of appointments and follow-up visits to optimize clinic operations.
- Trained new staff on clinic procedures, enhancing team efficiency and service delivery.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Implemented quality improvement initiatives to streamline patient intake processes and reduce wait times.
CERTIFIED MEDICAL ASSISTANT
Swiss Obgyn
Dallas, TX
06.2013 - 06.2025
- Administered patient care and supported clinical staff in daily operations.
- Coordinated patient scheduling, ensuring optimal utilization of resources and timely appointments.
- Assisted in the preparation and maintenance of examination rooms for efficient workflow.
- Documented patient histories and vital signs to maintain accurate medical records.
- Educated patients on treatment plans, enhancing understanding and compliance with procedures.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
CERTIFICATION - CLINICAL MEDICAL ASSISTING
Concord
Dallas, TX05.2012
Skills
HIPAA Compliance
Medical Terminology
Medical Records Management
Medical Histories And Vital Statistics
Electronic Health Records
Processing Specimens
Healthcare Procedures
Administering Immunizations
Patient care
Clinical documentation
Medication administration
Electronic health records
Vital sign monitoring
Sterilization techniques
Patient documentation
Wound care
Patient assessments
Attention to detail
Multitasking and organization
Time management
Phlebotomy techniques
Basic life support
Safety compliance
Telephone etiquette
Injection administration
HIPAA protocols
Sample collection procedures
Electronic medical records
Certification
Certified Medical Assistant
Timeline
Certified Medical Assistant
Baylor Scott & White Health
06.2025 - Current
CERTIFIED MEDICAL ASSISTANT
Swiss Obgyn
06.2013 - 06.2025
CERTIFICATION - CLINICAL MEDICAL ASSISTING
Concord