Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Cristal Delgado

Round Rock,TX

Summary

Dedicated and compassionate bilingual (English/Spanish) Medical Assistant seeking an entry-level position in the healthcare field where I can apply my training, continue learning, and provide excellent patient-centered care.

Overview

17
17
years of professional experience

Work History

Patient Financial Advocate

Firstsource
01.2022 - 07.2025
  • Interview patients without health insurance to determine eligibility for hospital assistance programs.
  • Accurately file and submit applications for review and approval.
  • Provide empathetic support and outstanding customer service to patients during stressful situations.
  • Enhanced patient trust by maintaining confidentiality and ensuring compliance with HIPAA regulations during financial discussions.

Phlebotomy Technician (Venipuncture)

LabCorp Employer Services
01.2021 - 01.2023
  • Performed temporary assignments traveling to various sites to collect blood specimens.
  • Followed all OSHA and laboratory standards.
  • Packaged and prepared samples for shipment and further testing.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.

Lab Tech Assistant

EccoLab Group Laboratories
01.2021 - 01.2022
  • Assisted in microbiology lab processing samples including urine, swabs, stools, and blood.
  • Ensured strict adherence to OSHA guidelines and lab safety protocols.
  • Prepared high-quality chemical solutions for various laboratory tests, enhancing test reliability.

Hairdresser

Great Clips Salon
03.2008 - 03.2020


  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Followed state regulations and salon policies to uphold a safe and sanitary work environment.
  • Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.

Education

Medical Assistant Program - undefined

ICR Florida Institute
Miami, FL
01.2023

Cosmetology

Paris Beauty College
Concord, CA
09.1996

According

Heald College
CA
05.1978

Skills

  • Bilingual: English & Spanish
  • Empathetic and compassionate
  • Flexible and organized
  • Excellent communication and interpersonal skills
  • Strong attention to detail
  • Cross-cultural sensitivity
  • Teamwork and collaboration
  • Punctual and hardworking

Work Preference

Work Type

Full Time

Location Preference

On-Site

Timeline

Patient Financial Advocate

Firstsource
01.2022 - 07.2025

Phlebotomy Technician (Venipuncture)

LabCorp Employer Services
01.2021 - 01.2023

Lab Tech Assistant

EccoLab Group Laboratories
01.2021 - 01.2022

Hairdresser

Great Clips Salon
03.2008 - 03.2020

Medical Assistant Program - undefined

ICR Florida Institute

Cosmetology

Paris Beauty College

According

Heald College

Similar Profiles

CREATE PROFILE