Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
12
12
years of professional experience
Work History
Office Administrator / Invoice Specialist
Eagle Collision Repair Center
Houston
06.2025 - Current
Communicated with suppliers to confirm delivery schedules and availability of parts.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Unloaded and organized inventory received from manufacturers and distribution centers.
Documented daily mileage, gas, and other data.
Picked up clients from specific locations to transport and drop off at destinations.
Maintained accurate logs of vehicle inspections and repair status.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Kept accurate records of deliveries and customer signatures.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Managed daily office operations to ensure smooth workflow and communication.
Coordinated appointment scheduling for clients and technicians effectively.
Maintained accurate records of customer interactions and service requests
Supported the finance department in processing invoices, expense reports, and payroll documentation accurately and on time
Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
Developed effective communication channels between different departments to enhance workflow efficiency
Responded promptly to customer inquiries or complaints via email or phone call in a professional manner
Oversaw mail distribution within the office; prepared outgoing mail/ packages for shipment
Tracked inventory of office supplies and ordered new materials as needed
Assisted with event planning/ coordination (e.g., holiday parties, fundraisers)
Home health aid
Private home care
08.2023 - 06.2025
Observe changes in the physical and mental health of patient which include monitoring blood pressure and temperature, along with communicating with healthcare provider to address an concerns
Provide transportation for any medical appointments or social activities
Assist around the home with tasks such as running errands, meal prepping, cleaning and maintaining a safe living environment
Assisted clients with mobility and transfers to ensure safety.
Administrative Assistant
Red bluff animal hospital
12.2021 - 07.2023
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Followed up with clients after their visits to ensure satisfaction with services provided.
Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
Chiropractic assistant
Lordex spine institute
06.2021 - 12.2021
Assisted chiropractors with treatments, including applying hot and cold packs, ultrasound therapy, spinal decompression, or electrical stimulation.
Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
Scheduled appointments for patients both in person and over the phone.
Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
Caregiver
Private home care
11.2019 - 06.2021
Provided routine house cleaning, meal preparation, as well as taking patients to run errands.
Administered prescribed medications on a timely basis following care plan instructions.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Receptionist/kennel technician
Pet Paradise Resort, Hobby
01.2018 - 08.2019
Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
Fed and watered animals in care, following special diets and regular medication administration schedules.
Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
Greeted customers and their pets upon arrival, ensuring all paperwork was completed accurately.
Assisted with scheduling appointments for clients and visitors.
Performed data entry into computer systems to maintain accurate records of customer information.
Resolved customer complaints in a timely manner while maintaining high standards of service delivery
Groomer assistant
Dogs Go To Heather
05.2017 - 01.2018
Bathed and groomed dogs of various breeds and sizes according to customer instructions.
Provided nail trimming, ear cleaning, teeth brushing, and other related services.
Worked collaboratively with other staff members in order to provide quality services in a timely manner.
Cashier
Jalims Cosmetics
06.2014 - 07.2016
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.