Cristal Landeros
Levelland,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2027
2027
years of professional experience
Work History
Mail Handler Assistant
USPS
11.2025 - 05.2026
- Sorted and organized incoming mail for efficient processing and distribution.
- Operated mail processing equipment to ensure timely handling of packages and letters.
- Assisted in maintaining inventory levels of postal supplies to support daily operations.
- Collaborated with team members to streamline workflow and enhance productivity.
- Monitored sorting processes for accuracy, ensuring compliance with postal regulations.
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
Assistant Manager
United Supermarkets
08.2023 - 11.2025
- Assisted in managing daily operations to ensure efficient store functionality.
- Coordinated team schedules and delegated tasks to optimize workflow.
- Implemented inventory tracking systems, reducing stock discrepancies.
- Trained new employees on operational procedures and customer service standards.
- Analyzed sales data to identify trends and inform product placements.
- Developed strategies for enhancing customer satisfaction through improved service practices.
- Monitored compliance with safety regulations and company policies to maintain a secure environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Manager
McDonald's
06.2015 - 07.2023
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Baker
Dynamics Foods
2019 - 02.2021
- Prepared various baked goods using high-quality ingredients and precise measurements.
- Operated commercial baking equipment, ensuring compliance with safety standards.
- Assisted in inventory management, tracking supplies and minimizing waste.
- Maintained cleanliness of workstations and adherence to food safety protocols.
- Collaborated with team members to streamline production processes for efficiency.
- Developed new recipes, incorporating customer feedback to enhance product offerings.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Customer Service Agent
StenocallLubbock Radio Paging
01.2010 - 07.2010
- Provided primary customer support to internal and external customers.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Addressed customer account discrepancies and concerns.
Manager
Stripes Convenience Store
04.2007 - 11.2009
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Education
Levelland High School
Levelland, TX05-2006
Skills
- Performance Motivation
- Employee Presentations
- Managing Laborers
- Employee Performance Monitoring
- Store Opening and Closing
- Staff Management
- Guest Inquiries
- Overseeing Personnel
- Budgeting and Cost Control
- Time Management
- Waste Reduction
- Inventory Oversight
- Operations Management
- Money Transfers
- Schedule Preparation
- Leadership
- Finance and Accounting Operations
- Hiring and Training
- Payroll Preparation
- Staff Scheduling
- Employee Training
- Cash Handling Expertise
- Accounts Payable and Accounts Receivable
- Verbal and Written Communication
- Managing Cash Register
- Operational Leadership
- Staff Discipline
- Safety Awareness
- Labor and Food Cost Control
- Customer Relationship Management
- Payroll Verification
- Coffee Machinery
- Resolving Complaints
- Bank Deposit Preparation
- Package handling
- Loading and unloading
- Maintaining equipment
- Safety procedures
- Deadline oriented
- Address verification
- Problem-solving skills
Accomplishments
- Achieved manager of the month by completing tasks that are set for the month with accuracy and efficiency.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Mail Handler Assistant
USPS
11.2025 - 05.2026
Assistant Manager
United Supermarkets
08.2023 - 11.2025
Manager
McDonald's
06.2015 - 07.2023
Customer Service Agent
StenocallLubbock Radio Paging
01.2010 - 07.2010
Manager
Stripes Convenience Store
04.2007 - 11.2009
Baker
Dynamics Foods
2019 - 02.2021
Levelland High School