Queendell Grajo
Aurora,CO
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mail Handler Assistant
USPS
Denver, CO
08.2023 - Current
- Sorted incoming mail according to established procedures and distributed it to appropriate departments.
- Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
- Maintained records of incoming and outgoing mail including tracking numbers for parcels.
- Inspected parcels for proper sealing before they were sent out and ensured that all items were securely packaged.
- Prepared labels for mailing purposes using software programs such as Microsoft Word or Excel.
- Ensured that all safety protocols are followed while handling hazardous materials.
- Monitored workflows throughout the day and adjusted operations accordingly when necessary.
Warehouse Associate
Cardinal Health
Denver , CO
08.2022 - 07.2023
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Grocery Asst Manager
Kingsooper
Aurora, CO
04.2017 - 08.2022
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Trained newly hired sales team in upselling techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Production Operator
Fed Ex Office Warehouse
Denver , CO
08.2018 - 08.2019
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Packaged finished products and prepared packages for accurate shipping.
Shift Leader
Walgreens
Aurora , CO
12.2016 - 03.2018
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Assist customers by providing information and resolving their complain
- count money in cash drawers
- Process merchandise returns and exchange
Stocker Associate
Toys R Us
Aurora, CO
11.2016 - 04.2017
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Maintained inventory and ordered new supplies to meet expected needs.
Department Manager
Walmart
Aurora, CO
05.2014 - 11.2016
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Assign employees to specific duties
- Inventory stocks and reorder when inventory drops to a specified level
- provide customer service by greeting and assisting customers
Education
Medical Assisting
Pickens Technical College
Aurora, CO05-2024
Some College (No Degree) - Computer Technology
DE La Salle University
Philippines High School Diploma -
Pag-asa National High School
Philippines Skills
- Customer Service Manager
- Sales Leadership
- Team Building and Motivation
- Staff Coaching and Training
- Critical Thinking
- Multitasking and Prioritizing
- Superior Work Ethic
- Loading and Unloading
- Shipping and Receiving
- Pallet Jack Operations
- Order Picking
- Medical Terminology
- HIPAA Compliance
- Payment Collection
- Phlebotomy
- Patient-Focused Care
- Medical Billing
- Vital Signs Monitoring
- Inventory and Supply Management
- Team Management and Supervision
- EKG Set up and Monitoring
- Specimens Collection and Processing
- Patient-Handling Equipment
- Patient Assessments
- Customer Service
- CPR
- Restocking Lab Supplies
- Fluent in Tagalog
- Communicating With Patient Families
- Human Anatomy and Physiology
- Electronic Medical Records
- Immunization Administration
- First Aid
- Sterile Technique
- Medical Records Management
Certification
- CPR/BLS CERTIFIED
Languages
SIGN LANGUAGE
Elementary
TAGALOG
Native/ Bilingual
References
References available upon request.
Timeline
Mail Handler Assistant
USPS
08.2023 - Current
Warehouse Associate
Cardinal Health
08.2022 - 07.2023
Production Operator
Fed Ex Office Warehouse
08.2018 - 08.2019
Grocery Asst Manager
Kingsooper
04.2017 - 08.2022
Shift Leader
Walgreens
12.2016 - 03.2018
Stocker Associate
Toys R Us
11.2016 - 04.2017
Department Manager
Walmart
05.2014 - 11.2016
Medical Assisting
Pickens Technical College
Some College (No Degree) - Computer Technology
DE La Salle University
High School Diploma -
Pag-asa National High School
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