CRISTAL LANIER
Bartender
Los Angeles,CA
Summary
Dynamic bartender with a proven track record at House of Blues, and private parties excelling in customer service and strong multitasking. Enhanced guest experiences by crafting high-quality cocktails and efficiently managing high-volume events. Highly reliable team player adept at handling difficult customers while maintaining a clean, organized bar environment.
Overview
7
7
years of professional experience
5
5
Certification
Work History
Bartender
Private Parties
10.2015 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender
Townhouse
04.2018 - 03.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
The Sunset Restaurant
05.2017 - 02.2018
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
House of Blues
06.2013 - 08.2015
- Served high customer volumes during special events, nights, and weekends.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
Diploma -
Artesia High
Lakewood, CA06.2004
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Handling difficult customers
- Engaging personality
- Menu memorization
Certification
Licensed Bartender
ABC certification
TIPS certification
LEADS certification
FOOD HANDLERS certification
Timeline
Bartender
Townhouse
04.2018 - 03.2020
Bartender
The Sunset Restaurant
05.2017 - 02.2018
Bartender
Private Parties
10.2015 - Current
Bartender
House of Blues
06.2013 - 08.2015
Diploma -
Artesia High
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