Cristal Mota
Fort Worth,TX
Summary
Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
3
3
years of professional experience
Work History
Childcare Provider
Oxford Academy
2023.10 - Current
- Responded to inquiries from parents and guardians.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Banquet Server
Hotel Drover
2021.10 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Sales Associate
Cricket Wireless
2022.03 - 2023.10
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Cashier
Home Depot
2021.02 - 2022.02
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Used POS system to enter orders, process payments and issue receipts.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Trimble Technical High School
Fort Worth, TX06.2020
Skills
- Issue Resolution
- Sales Techniques
- Relationship Building
- Food Service
- Fluent in [English & Spanish]
- Hospitality service expertise
- Clear Communication
Timeline
Childcare Provider
Oxford Academy
2023.10 - Current
Sales Associate
Cricket Wireless
2022.03 - 2023.10
Banquet Server
Hotel Drover
2021.10 - Current
Cashier
Home Depot
2021.02 - 2022.02
High School Diploma -
Trimble Technical High School
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