Cristal Reyes
Zion,IL
Summary
Results-driven Manager with a strong focus on achieving productivity and customer service goals. Collaborates with teams to enhance performance and streamline processes. Cultivates customer loyalty through consultative approaches and attention to individual needs. Builds lasting relationships and adapts seamlessly to new environments and organizational cultures.
Overview
9
9
years of professional experience
Work History
Paraprofessional Educator
Waukegan Community Unit District 60
Waukegan, IL
08.2021 - 01.2023
- Facilitated small group sessions to reinforce learning objectives and enhance student comprehension.
- Collaborated with teachers to implement classroom management strategies and provide instructional support.
- Monitored student behavior and maintained classroom order to keep the environment learning-focused.
- Provided one-on-one assistance to students struggling with coursework. with software and hardware challenges.
- Used online platforms to assist teachers and distance-learning students.
- Managed classroom administrative tasks, including photocopying, organizing materials, and maintaining digital files for efficient operations.
Onsite Manager/Recruiter
Midway Staffing
Kenosha, WI
09.2020 - 04.2021
- Established team priorities, maintained schedules, and monitored performance to ensure alignment with organizational goals.
- Evaluated applicants, reviewing resumes and conducting interviews with a consistent set of assessment criteria.
- Facilitated communication between staff and management to address concerns and improve workplace relations.
- Improved staff-management communication by addressing concerns promptly in team meetings.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Leveraged social media platforms and online job boards to effectively advertise open positions and attract potential candidates.
Data Entry
Thredup
Vernon Hills, IL
02.2016 - 06.2020
- Executed data entry for item descriptions, sizes, and measurements to maintain accurate inventory records.
- Organized racks to keep floor clear for new inventory and improve accessibility.
- Researched brand logos to understand design elements and authenticity criteria, and their authenticity standards.
- Entered item descriptions, sizes, and measurements into inventory system to ensure accurate records.
Seasonal Sales Associate
Macy's
Gurnee, IL
10.2015 - 04.2016
- Engaged customers to build rapport and foster lasting relationships while enhancing the overall shopping experience.
- Invited customers to explore credit card options to enhance their shopping experience. to apply for company credit cards and complete applications.
- Encouraged customers to apply for company credit cards to improve their purchasing power. Apply for company credit cards during their shopping experience.
- Organized racks and shelves to enhance visual appeal, engage customers, and promote targeted merchandise.
- Priced and tagged merchandise to ensure accurate displays for customers. merchandise for sales floor display.
Crew Member/Cashier
Wendy's
Waukegan, IL
06.2014 - 10.2015
- Operated cash register for cash, check, and credit card transactions with high accuracy.
- Maintained fresh food to enhance customer satisfaction and encourage repeat visits.
- Interacted professionally with customers, peers, and supervisors to strengthen communication and listening skills.
- Provided surveys to guests to ascertain customer satisfaction and identify areas requiring improvement.
Education
High School Diploma -
Waukegan High School
Waukegan, ILSkills
- Data entry
- Attention to detail
- Customer service
- Multitask
- Verbal communication
- Self-initiated learning
- Dependable
Languages
Spanish - Expert, English - Expert
Timeline
Paraprofessional Educator
Waukegan Community Unit District 60
08.2021 - 01.2023
Onsite Manager/Recruiter
Midway Staffing
09.2020 - 04.2021
Data Entry
Thredup
02.2016 - 06.2020
Seasonal Sales Associate
Macy's
10.2015 - 04.2016
Crew Member/Cashier
Wendy's
06.2014 - 10.2015
High School Diploma -
Waukegan High School