Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristal Santos

Brooklyn,NY

Summary

Flexible assistant store manager at Jooy Tea Shoppe with various skills in store operations and managing. As well as enhancing work efficiency and sales growth through ensuring the correct procedure and business model is being followed. Skilled in customer service and staff supervision to create a positive work environment. Experienced with other areas of operations such as managing inventory, hiring/training staff, schedule building.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Jooy Tea Shoppe
08.2022 - 11.2024
  • Managed opening to closing shifts and improve work efficiency
  • Hired/Trained new employees to help operate the business.
  • Create a safe a friendly work environment where staff feel comfortable and excel.
  • Respond and deal with customer concerns to ensure a positive solution.
  • Helped improve sales by tracking and promoting best selling products.
  • Manage inventory/stock with neat organization and accurate ordering.
  • Schedule building and organizing based on staff availability.

Cafe Worker

Generos
11.2021 - 02.2022
  • Made food and beverages for customers
  • Ensure cleanliness of cafe
  • Creative baking
  • Cashier/Phone Ordering
  • Customer Service

Education

High School Diploma -

FDR High School
Brooklyn, NY
06-2022

Skills

  • Customer Service and Engagement
  • Problem-Solving
  • Time Management
  • Staff Supervision
  • Store operations
  • Employee Scheduling
  • Stock management
  • Sales Growth

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Assistant Store Manager

Jooy Tea Shoppe
08.2022 - 11.2024

Cafe Worker

Generos
11.2021 - 02.2022

High School Diploma -

FDR High School

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Cristal Santos