Cristala Boddie
Washington,DC
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
9
9
years of professional experience
Work History
Salad Maker
Sweetgreen
Washington , DC
11.2021 - 12.2023
- Monitored quality of ingredients used in salads; discarded spoiled or outdated items.
- Restocked supplies when needed throughout the day.
- Assisted with cleaning duties such as sweeping floors and washing dishes.
- Organized salad bar ingredients according to established guidelines.
- Provided excellent customer service by promptly attending to customer needs.
- Kept records of amounts of food used during shift.
- Informed customers about menu items and their availability on the salad bar.
- Measured ingredients accurately using measuring cups and spoons.
- Inspected finished dishes for quality assurance purposes.
- Followed recipes to prepare meals according to customer specifications.
- Monitored inventory levels of all kitchen items and placed orders when needed.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Maintained an accurate inventory of supplies needed for daily operations.
- Maintained records of daily food usage in accordance with health regulations.
- Trained new employees on proper techniques of preparing meals safely.
Mixer/Salad Maker
Chopt Salad
Washington, DC
10.2021 - 02.2023
- Monitored the overall mix during live events or studio sessions to make sure it was balanced and consistent.
- Operated and maintained a variety of audio mixing consoles, including analog and digital boards.
- Maintained cleanliness of work area, equipment, and utensils.
- Restocked supplies when needed throughout the day.
- Assisted with cleaning duties such as sweeping floors and washing dishes.
- Kept records of amounts of food used during shift.
- Provided excellent customer service by promptly attending to customer needs.
- Monitored quality of ingredients used in salads; discarded spoiled or outdated items.
- Assembled prepared salads including fruit plates or tossed green salads as requested by customers.
- Informed customers about menu items and their availability on the salad bar.
- Organized salad bar ingredients according to established guidelines.
- Trained new employees on how to assemble different types of salads correctly.
- Weighed out portions of specified foods for individual orders or for use on salad bars.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Operated slicing machines to cut fruits and vegetables into thin slices or cubes.
- Diced, chopped, and shredded fresh vegetables for salads.
- Prepared dressings and sauces for salads as per customers' requests.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Garnished salads with appropriate condiments such as olives, croutons .
- Served prepared salads at counters or buffet tables following established portion control procedures.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Stored food in designated containers and storage areas to prevent spoilage.
- Followed recipes accurately to prepare various types of salads.
- Adhered to all safety regulations while preparing food items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed payments on cash register and counted back bills and change to patrons.
- Directed patrons to restrooms and other amenities within facility.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained safe food handling practices to prevent germ spread.
- Tailored orders to address customer allergies and gluten concerns.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Assembled and served meals according to specific guest requirements.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Cashier
Starbucks
Washington , District Of Columbia
12.2018 - 04.2021
- Taken order
- Making drinks
- Holding short but decent conversation
- Resolved customer complaints in a professional manner.
- Maintained knowledge of current drink recipes and ingredients.
- Inspected all incoming deliveries for quality assurance standards.
- Cleaned and maintained equipment used in the preparation of drinks.
- Handled cash transactions accurately while following company policies.
Breakfast Attendant
Embassy by Hilton
Washington , DC
06.2015 - 02.2018
- Moving at a fast speed
- Remembering everything on list
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier and Customer Service
Chipotle Mexican Grill
01.2015 - 04.2017
- Taken orders bagging food making sure each customer gets greeted an treated with respect an they order is made properly
Education
High School Diploma -
Anacostia High School
Washington , District Of Columbia06-2015
Skills
- Customer Service
- Fast Food
- Food Prep
- Team Member
- Food Service
- Cleaning
- Communications
- Excel
- Filing
- Retail sales
- Kitchen Experience
- Cooking
- Food Production
- Time Management
- Cashiering
- Food presentation
- Portion control
- Knife skills
- Menu planning
- Food safety
- Vegetable prep
- Salad dressing creation
- Recipe development
- Kitchen maintenance
- Food portioning
- Prepare orders
- Expo and line support
- Food handling
- Coaching and training
- Inventory rotation
- Food handling and sanitization
Timeline
Salad Maker
Sweetgreen
11.2021 - 12.2023
Mixer/Salad Maker
Chopt Salad
10.2021 - 02.2023
Cashier
Starbucks
12.2018 - 04.2021
Breakfast Attendant
Embassy by Hilton
06.2015 - 02.2018
Cashier and Customer Service
Chipotle Mexican Grill
01.2015 - 04.2017
High School Diploma -
Anacostia High School