Cristal Y Rivera
Houston
Summary
Detail-oriented inventory lead with a strong background in logistics and customer interaction. Skilled in communication, team leadership, and efficient inventory control, contributing to streamlined operations and enhanced customer satisfaction.
Overview
8
8
years of professional experience
Work History
United Cargo – Lead Inventory
United Cargo
houston
11.2021 - 03.2023
- Recorded all cargo shipments arriving via truck and aircraft for tracking accuracy.
- Organized cargo areas based on departing ground and air shipments to enhance efficiency.
- Scanned cargo to ensure precise inventory control and tracking.
- Created and distributed inventory reports in Excel to building staff for operational awareness.
- Operated sit-down forklift to safely move and organize freight within storage areas.
- Located missing shipments and reported issues to appropriate departments for resolution.
- Maintained accurate records to support smooth cargo flow and accountability.
- Coordinated with various departments to ensure timely processing of shipments.
Front Desk Agent
United Cargo
Houston
11.2021 - 03.2023
- Answered and managed phone calls and emails from customers and staff.
- Provided in-person, phone, and email customer service support.
- Assisted customers who arrived to drop off or pick up cargo.
- Verified documents and payments before accepting or releasing shipments.
- Checked that all paperwork was correct before dispatching cargo to customers.
- Ensured shipments were not on hold, and were cleared for release.
- Confirmed customer identification and cargo documentation before pickup.
- Maintained accurate records to ensure proper cargo handling and compliance.
Self-Employed Lash Technician
Self-employeed
Houston
01.2022 - Current
- I built and managed my own client base, provided professional consultations, and managed inventory.
- supplies, scheduled appointments, handled payments, maintained a clean and safe work environment,
- And delivered excellent customer service.
- Consulted with clients to determine lash preferences and desired styles.
- Maintained a clean and organized workspace following health and safety standards.
- Educated clients on lash care and maintenance for optimal longevity
Material Handler /Packing, Shipping, and Receiving Assembler
Byers Corp –
ohio
11.2017 - 01.2020
- Packaged products, performed quality inspections, followed work instructions, completed paperwork,
and operated forklift. - Operated forklifts to move materials safely within the warehouse.
- Loaded and unloaded shipments from trucks and containers efficiently.
- Inspected materials for quality and reported any discrepancies promptly.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure smooth workflow in operations.
- Conducted routine equipment checks to ensure safe operation standards.
- Assisted in organizing storage areas for optimal space utilization.
- Followed safety protocols to minimize hazards in the work environment.
- Organized warehouse inventory according to warehouse plan.
- Utilized forklift to move inventory items.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Education
High School Diploma -
Humble High
School05-2016
Skills
Customer service and support
Team leadership
- Forklift operation
- Inventory management
- Communication skills
- Microsoft Office proficiency
- Warehouse operations
- Safety compliance
- Bilingual (English and Spanish)
- Time management
Timeline
Self-Employed Lash Technician
Self-employeed
01.2022 - Current
United Cargo – Lead Inventory
United Cargo
11.2021 - 03.2023
Front Desk Agent
United Cargo
11.2021 - 03.2023
Material Handler /Packing, Shipping, and Receiving Assembler
Byers Corp –
11.2017 - 01.2020
High School Diploma -
Humble High