Summary
Overview
Work History
Education
Skills
Timeline
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Teagan Castillon

Knoxville,TN

Summary

Dynamic and results-driven professional with extensive experience at PetSmart, excelling in team leadership and inventory management. Proven track record of enhancing operational efficiency and achieving sales goals. Skilled in creative problem-solving, consistently delivering exceptional customer service while maintaining meticulous attention to detail.

Overview

7
7
years of professional experience

Work History

Merchandising and Inventory Lead

PetSmart
Powell, TN
06.2023 - Current
  • Operated a forklift to unload shipments and assigned pallets to employees in order to get truck shipment put away in a timely manner according to standard
  • Conducted weekly inventory audits to resolve discrepancies and keep inventory counts as accurate as possible
  • Maintained full knowledge of sales and planned accordingly to get expired sale signs replaced with new ones in entirety of the store
  • Enhanced merchandise organization through strategic changes in monthly planogram execution
  • Executed routine checks on excess inventory to ensure shelves remained stocked
  • Performed manager responsibilities such as opening and closing the store, running cash registers, answering phones, counting tills, coaching when necessary, helping customers, and assisting in all other departments as needed

Starbucks Manager

K-VA-T Food City
Knoxville, TN
03.2021 - 05.2023
  • Maintained former skills and knowledge as a barista trainer
  • Inherited responsibilities such as creating schedules, changing the layout and advertisements to keep up with planning guides, handling orders/inventory, and training an entire team to work efficiently in accordance with the Starbucks standard
  • Promoted to department manager in June 2022
  • Achieved sales goals consistently higher than in previous years

Service Meat Coordinator

K-VA-T Food City
Knoxville, TN
03.2021 - 06.2022
  • Ensured meat service case and surrounding shelves were stocked, priced, and dated correctly
  • Used learned knowledge to assist customers with purchases
  • Required to cut and prepare a variety of meat/meat products to quality standard
  • Delegated tasks to meat helpers in order to maintain efficiency

Store Associate

ALDI
Knoxville, TN
03.2020 - 08.2020
  • Unloaded stock from truck delivery, and coordinated it into manageable palettes for effective shelving
  • Assisted customers in completing purchases within time objectives
  • Provided personal knowledge and facilitation in reference to organization of high sales areas in the store
  • Operated a forklift to maximize product placement efficiency

Starbucks Barista Trainer

Target
Knoxville, TN
11.2017 - 02.2020
  • Prepared and sold specialty hand crafted beverages, sandwiches, and baked goods
  • Thoroughly learned all drink and food preparations to offer customers detailed descriptions
  • Completed customer orders by processing payments and packaging orders
  • Improved the performance and long-term success of employees with well planned and executed team training programs

Education

High school -

Sevier County High School
Sevierville, TN
01.2017

Skills

  • Team leadership
  • Creative problem-solving
  • Attention to detail
  • Customer service
  • Flexible and adaptable
  • Forklift operation
  • Microsoft office

Timeline

Merchandising and Inventory Lead

PetSmart
06.2023 - Current

Starbucks Manager

K-VA-T Food City
03.2021 - 05.2023

Service Meat Coordinator

K-VA-T Food City
03.2021 - 06.2022

Store Associate

ALDI
03.2020 - 08.2020

Starbucks Barista Trainer

Target
11.2017 - 02.2020

High school -

Sevier County High School

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Teagan Castillon