Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristan Huckelba

Port Barre,LA

Summary

Proactive and meticulous manager with over 3 years of experience in the customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client retainment.

Overview

4
4
years of professional experience

Work History

Manager

Lit Pizza
05.2024 - 10.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Opened and closed the store, which includes counting and handling money.
  • Made produce, smallware, and Staples (stationary) orders.

Security Guard

Zara
02.2024 - 05.2024
  • Monitored security and customer behaviors to prevent theft.
  • Enhanced building security, monitoring entry points during off-hours.
  • Security vulnerabilities were mitigated with implementation of comprehensive security assessments and adherence to best practices.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Manager

Southfin Southern Poke
08.2021 - 02.2024
  • Managed a team of 1 to 4 employees, directing them in customer service, food preparation, and closing and opening the store.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Excelled in food preparation, including the preparation of raw and cooked meats.
  • Opened and closed the store regularly, which includes counting money accurately each night and putting the correct amount in the cash drawer each morning.
  • Aided in creating schedules for employees, creating new food items for the menu, advertisement of the store, and keeping stock of our current produce and produce orders.

Team Member

Chick-Fil-A
02.2021 - 08.2021
  • Provided customer service and was involved in training new team members each month
  • Took orders, restocked the store throughout the day, and packaged orders.

Education

Bachelor of Arts - Anthropology

Louisiana State University And A&M College
Baton Rouge, LA
05.2026

Highschool Student -

University View Academy
Baton Rouge, Louisiana
05.2023

Highschool Student -

Liberty Magnet High School
Baton Rouge, Louisiana
05.2022

Skills

  • Customer service
  • Computer literacy
  • Food service
  • Restaurant experience
  • Time management
  • Communication skills
  • Microsoft word
  • Documentation review
  • Microsoft excel
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Languages

English
Native or Bilingual
Spanish
Limited Working
French
Elementary

Timeline

Manager

Lit Pizza
05.2024 - 10.2024

Security Guard

Zara
02.2024 - 05.2024

Manager

Southfin Southern Poke
08.2021 - 02.2024

Team Member

Chick-Fil-A
02.2021 - 08.2021

Bachelor of Arts - Anthropology

Louisiana State University And A&M College

Highschool Student -

University View Academy

Highschool Student -

Liberty Magnet High School

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Cristan Huckelba