Cristao Taylor
Las Vegas
Summary
Results-driven security professional with extensive experience at Securitas Security Services USA, and Contemporary Services (CSC) with excelling in facility security and emergency response. Proven ability to enhance safety protocols and customer service, ensuring a secure environment. Recognized for keen observation and effective incident reporting, contributing to a significant reduction in security breaches. CPR certified and dependable.
Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. Ready to use and develop customer service and communication skills in General Service Representative role.
Overview
8
8
years of professional experience
Work History
Unarmed Security Guard
Contemporary Services Corporation.
Las Vegas, NV
11.2024 - Current
- Monitored premises to prevent theft, vandalism, and other illegal activities.
- Conducted regular patrols to ensure safety and security of assigned areas.
- Monitored surveillance footage to detect suspicious activities and ensure safety protocols.
- Monitored event areas to ensure safety and security for attendees and staff.
- Conducted regular patrols to identify potential security risks and prevent incidents.
- Permitted entry with escort for approved persons into secure locations.
- Worked for the Grand Prix Plaza security staff over watched surveillance system, fire watch, crowd control.
Mover
Two Men And A Truck
Las Vegas, NV
06.2023 - 12.2023
- Assisted in loading and unloading furniture, ensuring safety and efficiency during transportation.
- Operated hand trucks and dollies to facilitate seamless moving processes while minimizing damage.
- Communicated effectively with clients to confirm details and address concerns throughout moving operations.
- Maintained cleanliness and organization of moving trucks and equipment for optimal performance.
- Collaborated with team members to execute efficient packing strategies, enhancing overall workflow.
- Provided support in inventory management by accurately tracking items before, during, and after moves.
- Followed company policies and safety protocols to ensure compliance during all moving activities.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Strapped items down over protective padding to secure throughout transportation.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.
Unarmed Security Guard
Securitas Security Services USA
05.2022 - 06.2023
- Monitored premises to prevent theft, vandalism, and other illegal activities.
- Conducted regular patrols to ensure safety and security of assigned areas.
- Responded to alarms and incidents, assessing situations and taking appropriate action.
- Provided exceptional customer service while interacting with employees and visitors.
- Documented daily activities and incident reports for management review.
- Collaborated with law enforcement during emergency situations, ensuring coordinated response efforts.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
Furniture Sales Manager
Biglots
Hallandale, FL
05.2021 - 10.2021
- Led team in achieving monthly sales targets through effective training and motivation strategies.
- Developed and executed promotional plans to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, improving inventory management and replenishment processes.
- Oversaw store operations, ensuring compliance with company standards for merchandising and customer service.
- Maintained a clean, organized showroom floor at all times for an inviting shopping experience that encouraged browsing.
- Updated customers on scheduled deliveries of furniture to homes.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
Furniture Sales Associate
Biglots
Plantation, FL
11.2018 - 10.2021
- Assisted customers in selecting furniture based on style, budget, and needs.
- Demonstrated product features and benefits to enhance customer experience.
- Maintained knowledge of current inventory and promotional offers.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Participated in visual merchandising efforts to create appealing displays.
- Trained new associates on product knowledge and sales techniques effectively.
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Organized successful in-store events that increased foot traffic and boosted sales.
- Assisted in inventory management, reducing stock discrepancies and ensuring popular items were always available.
- Boosted furniture sales during promotional events, by creating engaging displays that attracted customer attention.
- Optimized showroom layout to enhance product visibility and accessibility, facilitating intuitive shopping experience.
Stocker
Biglots
Plantation, FL
11.2018 - 10.2021
- Stocked shelves efficiently, ensuring organized product displays for customer accessibility.
- Assisted in inventory management by tracking stock levels and replenishing items as needed.
- Maintained cleanliness and safety standards throughout the store environment.
- Collaborated with team members to optimize product placement based on sales trends.
- Adapted quickly to changing store layouts and seasonal merchandise requirements.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Education
High School Diploma -
International School of Broward
Davie, FL06.2019
Skills
- Facility security
- Crowd control
- Situational awareness
- Patrolling techniques
- Report writing
- Building security
- Property patrol
- Fire prevention
- CCTV monitoring
- Incident reporting
- Emergency response
- First aid administration
- CCTV tracking
- CPR certified
- Customer service
- Honest and dependable
- Reliability
- Keen observer
- Dispatch
- Problem-solving
Timeline
Unarmed Security Guard
Contemporary Services Corporation.
11.2024 - Current
Mover
Two Men And A Truck
06.2023 - 12.2023
Unarmed Security Guard
Securitas Security Services USA
05.2022 - 06.2023
Furniture Sales Manager
Biglots
05.2021 - 10.2021
Furniture Sales Associate
Biglots
11.2018 - 10.2021
Stocker
Biglots
11.2018 - 10.2021
High School Diploma -
International School of Broward