Cristela Leipzig
San Antonio,TX
Summary
- A hardworking and passionate individual with a positive attitude and willingness to learn to achieve client and company goals. Successful at working with numerous students to support academic success, social growth and emotional development. Focused on optimizing learning and engaging students. Committed and knowledgeable in helping others achieve continuing success.
Overview
12
12
years of professional experience
Work History
Special Education Teacher Assistant
Thomas Jefferson High School
10.2023 - 01.2024
- Enhanced student understanding by adapting instructional techniques to meet individual needs and learning styles.
- Employed activities to encourage student learning and build community within the classroom.
- Documented and created behavioral techniques which led progressed into academic success, inclusion and happiness.
- Assisted students with physical disabilities, ensuring their safety, showing support, and comfort during daily activities.
- Promoted emotional well-being among students by providing guidance on navigating personal challenges while balancing academic demands.
- Oversaw class of students in absence of instructor.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Sales Lead-Full-Time Associate
Burlington
11.2021 - 07.2022
- Enhanced client relationships through consistent communication and personalized solutions.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Dishwasher
Evett's BBQ
07.2021 - 11.2021
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Deli Clerk
Safeway
09.2018 - 06.2019
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes..
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Sales Lead
Ecko UNLTD
10.2011 - 03.2013
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Participated in store meetings and product training sessions to understand and sell items.
- Performed inventory control procedures to manage stock.
- Informed customers of promotions to increase sales productivity and volume.
Education
Associate of Arts -
Southwest Texas Junior College
05.2023
Skills
- Learning Difficulties Experience
- Conflict Resolution
- Cultural Sensitivity
- Empathy and Compassion
- Positive Reinforcement
- Active Listening
- Instructional Support
- Inclusion Practices
- Employee Coaching
- Behavioral Interventions
Accomplishments
- Supervised team of 12-15 staff members.
- Awarded “Employee of the Month” in 2018-2019 while working at Safeway.
- Awarded multiple positive customer survey reviews while at Burlington.
Timeline
Special Education Teacher Assistant
Thomas Jefferson High School
10.2023 - 01.2024
Sales Lead-Full-Time Associate
Burlington
11.2021 - 07.2022
Dishwasher
Evett's BBQ
07.2021 - 11.2021
Deli Clerk
Safeway
09.2018 - 06.2019
Sales Lead
Ecko UNLTD
10.2011 - 03.2013
Associate of Arts -
Southwest Texas Junior College
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