Cristen Moffitt
Plant City,FL
Summary
Accomplished leader with a proven track record at Tractor Supply Company, adept in operations management and staff development. Enhanced team productivity by implementing strategic planning and efficient workflows, resulting in significant performance improvements. Skilled in complex problem-solving and employee motivation, consistently exceeding project goals and expectations.
Overview
16
16
years of professional experience
Work History
District FAST Supervisor
Tractor Supply Company
09.2014 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted regular reviews of operations and identified areas for improvement.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Store Manager
Murphy USA
01.2008 - 01.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
High School Diploma -
Tampa Bay Tech High School
Tampa, FL06.2005
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Staff Development
- Processes and procedures
- Operations Management
- Project Management
- Schedule development
- Project Planning
Timeline
District FAST Supervisor
Tractor Supply Company
09.2014 - Current
Store Manager
Murphy USA
01.2008 - 01.2014
High School Diploma -
Tampa Bay Tech High School
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