Cristiam Rojas

Innovative training and development leader with a proven track record in designing and executing comprehensive training programs for both new hires and existing staff. Focused on enhancing error resolution and order fulfillment processes through the effective use of E1 and RF web tools. Successfully trained supervisors and team leaders across various departments, resulting in notable improvements in replenishment and picking efficiencies.

Skilled in developing engaging learning methodologies, including role-playing scenarios, to deepen employee engagement and equip teams with the skills to navigate real-world operational challenges. Committed to fostering a culture of continuous improvement and operational excellence in all facets of warehouse management.

• Trained and prepared team members to effectively troubleshoot and resolve operational issues, ensuring seamless order processing for customers and patients.
• Gained proficiency in the Queen City program, contributing to overall inventory management improvements.

• Managed inventory control processes, maintaining accurate stock levels to support operational needs and efficiency.
• Recognized and addressed bottlenecks in the picking and replenishment processes, guaranteeing on-time product delivery.

• In my role as Trainer and Lead at Gel Spice, I spearheaded the development and implementation of comprehensive training programs tailored for new hires, ensuring a seamless onboarding experience. I crafted detailed training documentation that facilitated employee understanding of company processes and standards. Additionally, I took on a leadership role within the inventory team during periods when training was not in session, optimizing operational efficiency and enhancing team performance. My focus on fostering a collaborative learning environment contributed to improved employee retention and productivity across the organization.