Accomplished General Manager known for leadership in operational strategy and team collaboration. Expertise in financial planning and client relations, dedicated to optimizing processes and driving sustainable growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Autocraft Bodywerks
Austin, TX
12.2016 - Current
Led operational strategy to enhance service quality and customer satisfaction.
Streamlined workflow processes, reducing turnaround time for vehicle repairs.
Managed cross-functional teams to ensure effective communication and collaboration.
Implemented inventory management systems to optimize resource allocation.
Oversaw financial planning, budgeting, and forecasting to drive profitability and sustainability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Production Manager
San Marcos Toyota
San Marcos, TX
06.2015 - 12.2016
Oversaw daily production operations, ensuring adherence to quality standards and safety protocols.
Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Trained and mentored staff on best practices for production techniques and equipment usage.
Coordinated cross-functional teams to optimize supply chain processes and inventory management.
Collision Estimator
Maxwell Ford
Austin, TX
02.2012 - 05.2015
Evaluated vehicle damage to create accurate repair estimates and recommendations.
Collaborated with insurance adjusters to negotiate claims and ensure timely approvals.
Utilized estimating software to streamline the quoting process and enhance accuracy.
Trained junior estimators on industry standards, software usage, and best practices.
Education
High School Diploma -
Akins High School
Austin, TX
Associate of Arts - Business And Managerial Economics
Austin Community College
Austin, TX
01-2011
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Customer relations
P&L management
Client relations
Labor cost controls
Strategic planning
Performance improvement
Vendor relationships
Certification
I-Car Certifications
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Autocraft Bodywerks
12.2016 - Current
Production Manager
San Marcos Toyota
06.2015 - 12.2016
Collision Estimator
Maxwell Ford
02.2012 - 05.2015
High School Diploma -
Akins High School
Associate of Arts - Business And Managerial Economics