Cristian Barona
Sarasota,FL
Summary
Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
General Merchandise Associate
United Supermarkets
01.2019 - 01.2022
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Executed revised sales plans and reset zones to incorporate new merchandise.
Cashier
United Supermarkets
01.2019 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Front Line Server
Qdoba Eats
08.2022 - 10.2023
- Served food promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Employee
Whatabuger
02.2022 - 08.2022
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Education
Associate of Science - Biology
South Plains College
Levelland, TX01.2022
Associate Degree in Nursing - Medical
State College of Florida, Manatee-Sarasota
Bradenton, FL01.2026
Skills
- Supply Restocking
- Guest Engagement
- Order Delivery Practices
- Customer Service
- Product Merchandising
- Retail Merchandising
- Loss Prevention
- Light Maintenance
- Loading and Unloading
- Motivated Team Player
- Performance Improvement
- Guest Engagement
- Conversationist
- Product Identification
- Decision-Making
- Customer Relationships
- Teamwork and Collaboration
- Shipment Receiving
- Heavy Lifting
- Merchandising and Display
Timeline
Front Line Server
Qdoba Eats
08.2022 - 10.2023
Employee
Whatabuger
02.2022 - 08.2022
General Merchandise Associate
United Supermarkets
01.2019 - 01.2022
Cashier
United Supermarkets
01.2019 - 01.2022
Associate of Science - Biology
South Plains College
Associate Degree in Nursing - Medical
State College of Florida, Manatee-Sarasota
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