Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Giancarlo Loayza

Homestead,Fl

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

General Merchandise Associate

Target
02.2023 - Current
  • Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
  • Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Addressed customer inquiries promptly both in-person or over the phone, establishing trust through effective communication skills.
  • Provided product information and recommendations to customers, resulting in increased sales and repeat business.
  • Guided customers through product locations within the store efficiently, reducing search time while improving overall satisfaction levels.
  • Collaborated with team members to achieve sales goals and drive revenue growth for the department.
  • Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
  • Maintained knowledge of current products, trends, and store offerings, enabling better assistance to customers seeking guidance on purchases.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

Volunteer

Miami Pediatric Care Clinic
05 2020 - 01 2021
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.

Mobile Detailer

Elegant Mobile wash and detail
04 2020 - 06 2022
  • Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
  • Increased client retention with exceptional attention to detail and commitment to maintaining high-quality work standards.
  • Streamlined workflow efficiency by implementing effective time management strategies, resulting in timely completion of tasks.
  • Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
  • Shined vehicle windows and windshields to remove water spots.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Kept inventory of supplies well-stocked and readily available for use, minimizing downtime between jobs.
  • Managed scheduling appointments efficiently while remaining flexible to accommodate walk-in clients when possible.
  • Improved overall car wash efficiency with meticulous attention to detail in each task.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.

Cashier Team Lead

Kentucky Fried Chicken
08 2022 - 02.2023
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed both cash and card purchases and returns.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Education

High School Diploma -

Medical Academy For Science And Technology @ Home High School
Homestead, FL
06.2024

Pharmacy Program 3 -

Mast Medical
05.2024

Skills

  • Customer Service
  • Detail Oriented
  • Merchandising guidelines
  • Safety rules
  • Product restocking
  • Opening and closing procedures
  • Merchandise zoning
  • Cashier training
  • POS systems
  • Money handling
  • Store opening/closing procedures
  • Time management strength
  • High level experience in Excel, Word and Outlook

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

General Merchandise Associate

Target
02.2023 - Current

Volunteer

Miami Pediatric Care Clinic
05 2020 - 01 2021

Mobile Detailer

Elegant Mobile wash and detail
04 2020 - 06 2022

Cashier Team Lead

Kentucky Fried Chicken
08 2022 - 02.2023

High School Diploma -

Medical Academy For Science And Technology @ Home High School

Pharmacy Program 3 -

Mast Medical

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Giancarlo Loayza