CRISTIAN BUENO
Washington,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Processing Assistant III
Beaufort County Health Department
Washington, NC
10.2020 - 06.2021
- Initiate the application for WIC services
- Accurately screen income of the applicant
- Issue eWIC card and electronic food benefits
- Greeting and assisting WIC participants
- Answer telephone calls and determine needed services
- Schedule appointments
- Provide direct interpreting services for non-English, Spanish speaking WIC participants
- Provide and document nutrition contacts also known as mini lessons
- Transfer WIC participants in and out of county/state
- Be punctual, professionally courteous, and informative.
Spanish Interpreter
Beaufort Co. DSS
Washington, NC
06.2020 - 07.2020
- Assisted client with Interpreting from English and Spanish for all programs at the agency at Beaufort Co
- DSS
- Translate documents as needed for all programs into Spanish.
Processing Assistant IV
Beaufort Co. DSS
Washington, NC
04.2017 - 09.2019
- Responsible for greeting clients as they seek services from the agency, assisted clients with any questions they would have pertaining to all programs offered at agency, refer them to appropriate worker according to their needs
- Also, backup for switchboard and Spanish Interpreter.
- Maintained confidentiality of sensitive information at all times.
- Processed incoming mail by sorting, date stamping and distributing to the appropriate department.
- Organized files and records in an orderly manner according to established procedures.
- Verified accuracy of data entry into system.
- Operated office equipment such as fax machines, scanners, copiers.
Spanish Interpreter
08.2015 - 04.2017
- Assisted client with interpreting between English and Spanish at various locations including doctor, dentist, real estate, and banks.
- Translated documents from English to Spanish and vice versa with accuracy and attention to detail.
- Facilitated communication between Spanish speaking individuals and English speaking organizations.
Hostess/Waiter
El Tapatio
Washington, NC
12.2013 - 06.2015
- Showed customers to their table and take order accordingly
- Listened to customer needs and wants for a better service.
- Maintained a clean and organized dining area.
- Greeted guests warmly upon arrival, seating them promptly.
Education
High School Diploma -
D. H Conley High School
01.2013
12 Lead EKG certificate -
Pitt Community College-Continuing ED
Skills
- Deadline-oriented
- Fluent in Spanish
- Customer service experience
- Strong client relations abilities
- Eligibility Determination
- HIPAA knowledge
Communication Skills
Gained excellent customer service skills by working in a restaurant setting and as receptionist, learned to deal with different customers and tend to each of their needs in a respectful, professional manner. I have also gained great experience in dealing with different type of settings when it came to interpret for the non-English speaking clients in the community. I’m bilingual, speak, read and write both English and Spanish fluently.
References
- Ashley Edwards, ashley.edwards@bchd.net, (252) 940-5087
- Latisha Crawford-Norman, latisha.crawford-norman@bchd.net, (252)-320-8317
- Candace Miller, candace.miller@bchd.net, (252) 940-5095
References
References available upon request.
Timeline
Processing Assistant III
Beaufort County Health Department
10.2020 - 06.2021
Spanish Interpreter
Beaufort Co. DSS
06.2020 - 07.2020
Processing Assistant IV
Beaufort Co. DSS
04.2017 - 09.2019
Spanish Interpreter
08.2015 - 04.2017
Hostess/Waiter
El Tapatio
12.2013 - 06.2015
High School Diploma -
D. H Conley High School
12 Lead EKG certificate -
Pitt Community College-Continuing ED
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