Cristian Bustillo
Germantown,MD
Summary
Visionary professional boasting a background generating video game prototypes that exceed project expectations. Creative Game Developer proudly offering many years' experience using Java and C++ to create exciting video games. Observant of tight deadlines and offering a strong attention to detail. Knowledgeable in the latest gaming trends. Analytical Game Developer promoting a extensive career involved in implementing gameplay mechanics for multiple platforms. Offering skills in coding, programming, and bug resolution. Ready for a new position with an exciting gaming organization. Seek to leverage background in creative and team-oriented game building to take on new position. Competent in working with complex and multi-stranded specifications as well as new technology to bring concepts to fruition. Thick-skinned and professional in transforming critiques into polished and on-target work. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
Work History
Service Coordinator
Interfaith Works
Rockville, MD
11.2023 - Current
- Worked closely with other departments within the company to ensure successful completion of projects.
- Assisted in the development of training materials related to service coordination processes.
- Coordinated service schedules and appointments with clients.
- Researched, identified and resolved customer complaints in a timely manner.
- Handled incoming calls and inquiries from customers regarding services offered.
- Analyzed data to identify trends in customer needs and preferences related to services offered.
- Updated internal systems with information related to new or revised services.
- Maintained accurate records of services provided for each client.
- Analyzed data from customer feedback surveys to identify areas for improvement.
- Followed up with technicians and managers to receive and communicate status updates.
- Drove logistics between multiple departments to fulfill contract service-level-agreements.
- Facilitated communication between clients, service providers, and internal teams.
- Addressed and resolved client complaints and issues in a timely manner.
- Identified needs of customers promptly and efficiently.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Software Specialist
Whole Food Market
Gaithersburg, MD
01.2017 - 03.2023
- Developed and implemented software solutions to address business needs.
- Resolved compatibility issues between different versions of operating systems or browsers.
- Assisted in the design of user interfaces by providing feedback on usability and accessibility standards.
- Monitored application performance metrics to ensure optimal performance levels were maintained.
- Designed, coded, tested, debugged, and documented programs using C#, ASP.NET, HTML, CSS, and JavaScript.
- Supported quality assurance teams in software module testing, verification and validation.
- Analyzed user needs and software requirements to determine design feasibility.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
Education
Bachelor of Science - Game And Interactive Media Design
University of Baltimore
Baltimore, MD05-2024
Associate of Applied Science - Computer Gaming And Simulation
Montgomery College
Rockville, MD05-2022
Skills
- Quality Assurance Testing
- Social Media Marketing
- Programming Languages
- Video game development
- Coding expertise
- Game design
- Coding skills
- Technical Writing
- Flow chart use
- Web development
- C#
- Python
- HTML
- CSS
- Adobe Photoshop
- Adobe Illustrator
- Adobe Premier Pro
- Maya
- Unity
- C
- Ongoing client support
- Accurate Recordkeeping
- Team Leadership
- MS Office expertise
- Telephone communication
- Project Planning
- Decision-Making
- Data Analysis
- Information Security
- Network Administration
- Software Testing and Validation
- Teamwork and Collaboration
- Amazon Web Services
- Software Applications
- Hardware Configuration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Service Coordinator
Interfaith Works
11.2023 - Current
Software Specialist
Whole Food Market
01.2017 - 03.2023
Bachelor of Science - Game And Interactive Media Design
University of Baltimore
Associate of Applied Science - Computer Gaming And Simulation
Montgomery College
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