CRISTIAN CHAVARRIA SILVA

• Performed regular maintenance checks on equipment used in the count room
• Ensured drop is completed on time
• Knowledge of gaming regulations regarding department
• Familiarity with casino floor and slot machines

• Assisted in the setup of count room
• Completed paperwork accurately and submitted it promptly for processing.
• Demonstrated strong communication skills when interacting with customers and coworkers

• Knowledge of Casino Floor; memorizing banks and machine numbers
• Opening, Closing Slot Machines and switching out cans
• Provide relative paper work from games and ensure cash totals are posted to correct games
• Operate Machinery; Mule and Count machine
• Protected cage from unauthorized access and monetary losses by consistently following security protocols.

• Schedule, reschedule and cancel appointments based on patient's and staff's needs, answer 15-30 telephone inquiries every hour, as well as returning patients phone calls and perform all necessary clerical duties to insure office efficiency
• Maintain a positive attitude while interacting with demanding patients insuring all questions are answered
• Directed patient flow during practice hours, minimizing patient wait time
• Confirm patient information, collect copays and verify insurance
• Post charges, payments and adjustments
• Provide English/Spanish interpretation services when needed

•Provided exceptional customer service, resulting in excellent customer retention.

•Helped with promotion and marketing, giving extensive product knowledge to find customers' needs.

•Daily preparation for open and close activities, including bank reports, deposits, activity reports, and managing cash drawers.