Cristian Fernandez
Oxnard,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Account Manager
Allied Universal Security Services
Oxnard, CA
02.2023 - Current
- Provided training and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Conducted regular staff training on security policies and procedures.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, hired and trained new hires to optimize profitability.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Implemented systems for tracking operational performance metrics.
Security Supervisor
Allied Universal Security Services
Oxnard, CA
05.2022 - 02.2023
- Monitored security operations to ensure compliance with established procedures and standards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Led security team and contributed to on-call shifts.
Security Professional
Allied Universal Security Services
Oxnard, CA
10.2020 - 05.2022
- Implemented access control systems to protect sensitive areas from unauthorized access.
- Investigated security breaches or violations and documented findings.
- Supervised property entrances and exits and monitored employee safety.
- Ran routine security checks, suggesting improvements as necessary.
- Maintained high levels of alertness throughout shifts.
Education
Automotive Technology - Everything About A Vehicle
Oxnard College
Oxnard, CA05-2021
Skills
- Account Management
- Documentation and Reporting
- Performance Tracking
- Excellent Communication Skills
- Staffing and Scheduling
- Access Control
- Emergency Response
- Goal Setting
Languages
English
Professional
Spanish
Professional
Timeline
Account Manager
Allied Universal Security Services
02.2023 - Current
Security Supervisor
Allied Universal Security Services
05.2022 - 02.2023
Security Professional
Allied Universal Security Services
10.2020 - 05.2022
Automotive Technology - Everything About A Vehicle
Oxnard College
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