CRISTIAN GARCIA
Montclair,CA
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hungry to make money and grow in the company.
Overview
4
4
years of professional experience
Work History
Service Advisor Assistant
Goodyear
04.2020 - Current
- Enhanced customer satisfaction by promptly addressing service issues and providing solutions.
- Provided exceptional customer service, leading to an increase in repeat business and referrals.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Monitored progress towards service plan goals.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Education
High School Diploma -
Montclair High School
Montclair, CA05.2010
Skills
- Follow-Up Skills
- Upselling techniques
- Product knowledge
- Multitasking capabilities
- Inspecting Vehicles
- ASE Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Service Advisor Assistant
Goodyear
04.2020 - Current
High School Diploma -
Montclair High School
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