Cristian Hernandez
The Dalles,OR
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
10
10
years of professional experience
Work History
Sales Associate
Columbia Gorge Honda
02.2023 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to effectively build rapport and lasting relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Laborer
A1 Remodeling & Construction
01.2015 - 02.2023
- Performed general housekeeping and cleaning tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Helped with door and window installations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mixed and poured concrete for variety of projects.
- Worked on sites, installing roofs and other exterior components.
Barista
Dutch Bros
03.2021 - 03.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
The Dalles High School
The Dalles, OR06-2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Money Handling
- Sales Strategies
- Meeting deadlines
Languages
Spanish
Professional Working
Timeline
Sales Associate
Columbia Gorge Honda
02.2023 - Current
Barista
Dutch Bros
03.2021 - 03.2022
Laborer
A1 Remodeling & Construction
01.2015 - 02.2023
High School Diploma -
The Dalles High School
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