Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Cristian Hernandez

Garden Grove,CA

Summary

Dynamic Reconditioning Manager at Hgreglux with a proven track record in inventory management and customer service. Expert in vehicle inspection and parts ordering, ensuring compliance with industry standards. Recognized for enhancing operational efficiency and resolving customer complaints effectively, fostering a positive experience for clients and driving sales success.

Overview

5
5
years of professional experience

Work History

Reconditioning Manager

Hgreglux
Costa Mesa, CA
08.2024 - Current
  • Conducted regular quality checks on completed vehicles prior to delivery.
  • Ensured compliance with all applicable laws, regulations, safety codes and industry standards.
  • Smog all vehicles, and ensure monitors are set.
  • Made sure everything got serviced and body work if needed, also ordered parts and made wholesale accounts with other dealers.

  • Show customers their new cars so they know how everything operates.
  • Investigated customer complaints about poor quality workmanship or delayed timelines on projects.

Inventory Manager

Eurocar
Costa MEsa, CA
01.2022 - 08.2024
  • Created reports on inventory levels, trends, costs, deliveries. for upper management review.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Made sure all cars were up to standard before sales
  • Delivered new vehicles to ensure good customer service.
  • Managed detail and body shop to ensure all cars were ready to sell.

Used Car and Sales Assistant

Mercedes-Benz of Foothill Ranch
Lake Forest, CA
08.2020 - 01.2022
  • Maintained cleanliness of the sales floor area at all times.
  • Greeted customers and provided assistance with product selection.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Provided excellent customer service to clients in person and over the phone.

Education

High School Diploma -

Santiago High School
Garden Grove
06-2017

Skills

  • Inventory management
  • Parts ordering
  • Customer service
  • Vehicle inspection
  • Project management
  • Problem solving
  • Time management
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Managing operations and efficiency

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Reconditioning Manager

Hgreglux
08.2024 - Current

Inventory Manager

Eurocar
01.2022 - 08.2024

Used Car and Sales Assistant

Mercedes-Benz of Foothill Ranch
08.2020 - 01.2022

High School Diploma -

Santiago High School

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