James Barahona
Kansas City,KS
Summary
Automotive professional with a strong background in managing reconditioning processes for vehicle inventory. Expertise in optimizing workflows to enhance vehicle turnaround times and ensuring quality standards. Bilingual communication skills facilitate effective collaboration with vendors and customers.
Overview
9
9
years of professional experience
Work History
Reconditioning Manager
Hendrick Toyota
12.2017 - Current
- Oversaw reconditioning process for new and used vehicles entering dealership inventory to ensure timely availability.
- Coordinated with multiple vendors to schedule and complete repairs, detailing, and inspections, enhancing service efficiency.
- Led workflow organization to keep vehicle turnaround times efficient.
- Ensure vehicles meet dealership quality standards before being placed on the lot.
- Facilitated communication between service departments, vendors, and customers to address concerns and streamline operations.
- Resolved customer concerns to enhance satisfaction and improve service quality. related to recently purchased vehicles.
Porter - Assistant Advisor
Hendrick Toyota
- Coordinated scheduling, customer communication, and service logistics to enhance advisor efficiency.
- Gained in-depth knowledge of dealership processes and customer service standards to improve client interactions.
- Facilitated service department operations and vehicle movement to ensure timely service delivery.
Education
Kansas City Kansas Community College
Kansas City, KSSkills
- Customer Service
- Vendor Coordination
- Inventory Management
- Vehicle oversight
- Time Management
- Leadership & Team Support
- Attention to Detail
- Problem Solving
- Workflow Optimization
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Reconditioning Manager
Hendrick Toyota
12.2017 - Current
Porter - Assistant Advisor
Hendrick Toyota
Kansas City Kansas Community College