Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristian Herrera

Yonkers,NY

Summary

Dedicated professional committed to personal growth and teamwork. Cultivated strong relationships through a foundation of honesty and respect while contributing positively to team dynamics. Embraced opportunities for knowledge and experiences, demonstrating a proactive approach to helping others.

Overview

5
5
years of post-secondary education
13
13
years of professional experience

Work History

Vendor Services Representative

Coty Prestige
New York, New York
10.2025 - Current

Provided personalized consultation to customers about fragrance options. and direct sales to the customer

• Listened to customer preferences (citrus, woody, floral, or oriental notes) to recommend ideal fragrances tailored to individual tastes.

• Product demonstration: Applying samples (testers) and explaining the evolution of the olfactory notes (top, heart, and base notes).

• Conveyed concepts, inspiration, and histories behind perfumes, enriching customer experience through engaging brand storytelling.

School Bus Driver

First Student Transportation
Yonkers, NY
11.2019 - 09.2025
  • Adhered to schedules and routes to ensure on-time arrivals and departures for students.
  • Implemented district policies and procedures to maintain a safe and respectful environment for students.
  • Inspected vehicle tires, brakes, windshield wipers, lights, and fluids to ensure student safety during transportation.

Customer Service Representative

Bank Davivienda Colombia
Columbia
05.2013 - 09.2017
  • Advisory Services and Customer Support

  • Guided clients to tailored financial solutions, including savings accounts, credit cards, consumer loans, mortgages, and vehicle loans.

  • Handled inquiries, questions, complaints, and claims per service protocols, achieving effective resolution.

  • Cultivated customer loyalty by establishing trust-based relationships through effective communication and support.: Building long-term, trust-based relationships with users to foster continued engagement and satisfaction with the bank.

Education

Associate of Engineering - Control And Quality

ITM University
Medellín , Colombia
01.2012 - 12.2016

High School Diploma -

I.E.Benjamin Correa Alvarez

Skills

  • Customer service
  • Technical proficiency
  • Regulatory knowledge
  • Crisis management
  • Attention to detail
  • Safety-focused
  • Quick learner
  • Adaptability
  • Team collaboration
  • Communication skills
  • Verbal and written communication
  • Reliable transportation
  • Student management

Timeline

Vendor Services Representative

Coty Prestige
10.2025 - Current

School Bus Driver

First Student Transportation
11.2019 - 09.2025

Customer Service Representative

Bank Davivienda Colombia
05.2013 - 09.2017

Associate of Engineering - Control And Quality

ITM University
01.2012 - 12.2016

High School Diploma -

I.E.Benjamin Correa Alvarez
Cristian Herrera