
Bilingual English/Spanish worker with over 3 years of customer service experience. Currently taking electrical trades classes at Diablo Valley College and gaining hands-on experience with wiring, three-way switches, cable splicing, wire connections, and electrical testing. Comfortable using basic hand tools and a digital multimeter. Dependable, willing to learn, and able to work well with customers and coworkers. Looking for an opportunity to start a career in utility or electrical work.
Lucky California — Retail Service Specialist
September 2022 – Present
• Help customers find products and answer their questions.
• provided customer service satisfactory
• Provide friendly customer service in a busy store.
• Help customers with different needs and situations.
• Restock products and help keep inventory organized.
• Work with coworkers to complete daily tasks.
• Keep work areas clean and organized.
• Follow store safety rules and procedures.
• Help solve problems when they come up.
ELECTRICAL TRAINING & HANDS-ON EXPERIENCE
• Wired three-way switch circuits during electrical training.
• Practiced making wire connections and cable splices.
• Used a digital multimeter to take electrical measurements.
• Worked with electrical wire and cable.
• Practiced preparing and connecting wires.
• Used basic hand tools such as screwdrivers, hammers, and measuring tapes.
• Followed electrical safety procedures and instructions during hands-on work.
Customer Service
English & Spanish
Basic Electrical Wiring
Three-Way Switch Wiring
Cable Splicing
Wire Connections
Digital Multimeter
Hand Tools
Measuring & Layout
Basic Construction
Electrical Safety
Problem Solving
Teamwork