Cristian Matute
DENVER,CO
Summary
Dynamic sales associate with a proven track record at Cashier, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through attentive service and effective problem-solving. Skilled in cash register operation and maintaining organized displays, contributing to a visually appealing shopping environment. Reliable and punctual, fostering repeat business through strong client relationships.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Asociado De Ventas
Cajero
06.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Maintained organized product displays, contributing to a visually appealing store environment.
- Collaborated with team members to meet sales goals and improve customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Factory Worker
Factory
02.2022 - 04.2024
- Operated machinery and equipment to maintain production schedules and quality standards.
- Trained new employees on safety protocols and operational procedures to ensure compliance.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Collaborated with team members to optimize workflow and improve process efficiency.
- Implemented best practices in safety measures, contributing to a safer work environment.
- Assisted in troubleshooting equipment issues, reducing delays in production processes.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
Waiter's Assistant
Waiter, Barback, Busboy
02.2020 - 09.2021
- Assisted waitstaff in delivering food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to expedite meal preparation and service during peak hours.
- Supported inventory management by tracking stock levels and assisting in ordering supplies.
- Ensured compliance with health and safety regulations, maintaining high standards of food safety practices.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Demonstrated multitasking ability by managing multiple tables simultaneously, ensuring prompt service delivery.
- Streamlined communication between the front-of-house and back-of-house teams, reducing wait times for guests.
- Maintained clean and organized table settings for optimal presentation and functionality.
- Fostered a sense of teamwork by consistently offering assistance to colleagues during busy periods.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions.
Education
High School Diploma -
DSST: College View High School
3111 W Dartmouth Ave, Denver, CO 8023604-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash register operation
- Client service
Accomplishments
- Achieved the sale of products by completing to complete the price changes with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved pricing errors with customers, leading to improved customer service.
Service to our customers
My customer service is exceptional, as I can interpret both English and Spanish. I also have a good sense of charisma and am always cheerful, ensuring customers feel comfortable and have the best experience in our store. I always try to answer customers' questions and help them as best I can, so they have a smile on their faces before leaving the store. When a customer is dissatisfied in any way, I will try to resolve their problem calmly and quietly so that our customer sees that each of them is important.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Asociado De Ventas
Cajero
06.2024 - Current
Factory Worker
Factory
02.2022 - 04.2024
Waiter's Assistant
Waiter, Barback, Busboy
02.2020 - 09.2021
High School Diploma -
DSST: College View High School