Cristian Mayorga
Dover,NJ
Summary
Adept at maintaining inventory and excelling in customer service, I significantly enhanced sales revenue and customer retention at Bestbuy through persuasive selling and professional conflict resolution. Leveraging skills in time management and team collaboration, I consistently contributed to improved store performance and productivity. My proactive approach and problem-solving abilities have been major in achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Physical Therapy Aide
Physiopros Performance Rehab Physical Therapy
09.2025 - Current
- Assisted physical therapists in patient treatment sessions, ensuring adherence to safety protocols and best practices.
- Prepared treatment areas by cleaning equipment and organizing supplies for efficient workflow.
- Supported patients with mobility exercises, promoting independence and enhancing recovery progress.
- Documented patient progress and recorded vital signs, maintaining accurate medical records for therapist review.
Warehouse / Sales Associate
Bestbuy
07.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
JCPenney
11.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Shoprite Store
08.2019 - 02.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Education
Exercise Science - Physical Therapy
Kean University
1000 Morris Ave, Union, NJ 0708306.2026
High School Diploma -
Dover High School
100 Grace St, Dover, NJ 0780106.2021
Skills
- Time Management
- Multitasking Abilities
- Organizational Skills
- Team Collaboration
- Active Listening
- Maintaining and cleaning equipment
- Patient Care
Timeline
Physical Therapy Aide
Physiopros Performance Rehab Physical Therapy
09.2025 - Current
Warehouse / Sales Associate
Bestbuy
07.2022 - Current
Sales Associate
JCPenney
11.2020 - 06.2022
Cashier
Shoprite Store
08.2019 - 02.2020
Exercise Science - Physical Therapy
Kean University
High School Diploma -
Dover High School
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